November 2025

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Everyday Joy: The Power of Childhood Moments in the Midst of Uncertainty

Every afternoon around 3:30, the bus unloads and resident school-aged kids stream into the shelter all at once. Sitting near the front desk, it is impossible not to smile at the little moments that fill the hallway. Voices calling out “Hey Ms. Sabrina,” giggles over “You’re walking too slow,” and even the gentle exchanges of “Hey, you just pushed me” followed by “I’m sorry, I love you” remind us of one simple truth: children are children, no matter where they are.

Even in difficult times, they are full of love, laughter, and resilience. Each one deserves safety, stability, and the chance to be themselves. That is why we do everything we can to maintain consistency in their lives. We make sure they ride the same bus, attend the same school, and see the same teachers and friends, even when it means going beyond school boundaries or jurisdictions.


These small, everyday moments are powerful. They show us that even in the midst of uncertainty, children are still brave, still kind, and still deserving of love and care. Being part of their journey is a gift, and every smile, every laugh, and every hug reminds us why our work matters so much.

A New Beginning and a Birthday to Celebrate

Friday, October 17th was move-in day for a mother and her three children, and it was also one of the little girl’s birthday!


Their room was ready with cozy touches for everyone, including a special gift waiting on the birthday girl’s bed. Later that day, we celebrated with cake!


At CRITI, we do our best to make every move-in feel special because we can only imagine how difficult it has been for them. We know starting over is overwhelming and full of uncertainty, so each mom receives a robe and slippers to help her feel at home, and every child is welcomed with surprises like stuffed animals, games, or art supplies. Small comforts can make a big difference on the first day of a new beginning.


We posted this on our social media and it went viral (for us) on Facebook with nearly 1,500 likes!


Homelessness in Hamilton County: Every Number Has a Story


Every night, families and individuals in Hamilton County face homelessness.


The January 2025 Point-in-Time Count revealed 746 people experiencing homelessness, including 149 children and minors, many in families led by women. This count only includes those known to be homeless that night, identified through shelters, outreach, and service programs. It does not capture the many more who become homeless throughout the year or those who didn't have access to service programs. At CRITI, we have capacity to house 35 people, but many more are in need of safe shelter. Your support can help change that.


The Point-in-Time Count is conducted annually on one night in January to provide a snapshot of homelessness in our community. It helps identify needs, allocate resources, and track progress toward ending homelessness.


At CRITI, we give women and children a safe bed, warm meals, and a place where their children can laugh and learn without fear. We help moms regain stability, access healthcare, secure important documents, and rebuild their lives so they can move into safe, permanent housing. Every step toward independence is a life changed, a story rewritten from fear to hope.


You can make a difference. Donate, volunteer, or shop our thrift store to help give women and children the safety, support, and dignity they deserve.

Caring for the Caregivers:

Building Strength Through Compassion and Balance


We were excited to welcome new staff across our Aftercare Program, Thrift Store, Program Assistant roles, and interns, and brought back Sonya Reaves from Chattanooga Hamilton County Family Justice Center for a second training on Trauma-Informed Care and Cultural Intelligence.


CRITI staff and volunteers also attended a Compassion Fatigue and Self-Care class, an important reminder that to care deeply for others, we must also care for ourselves.


At Chattanooga Room in the Inn, our team walks beside women and children who have experienced incredible hardship. The work is meaningful, but it can also be emotionally demanding. Training like this helps us recognize signs of burnout, strengthen resilience, and ensure we continue showing up with the empathy, patience, and hope our residents deserve.



We’re grateful to be part of a community that values both compassion and balance, because healthy helpers create healthy outcomes.


FUN-tastic Learning: Building Confidence and Futures Through Financial Education


At a recent Child Enrichment evening, CRITI middle schoolers learned about investing, while elementary kids explored wants versus needs, where businesses started, and who founded them.


Toddlers joined the fun too, counting seeds for the garden. Thanks to Mr. Tom and Mr. Mike, everyone learned while having a blast, and Mr. Mike even brought swag bags full of interactive toys and games.


For children experiencing homelessness, learning about money and financial concepts is more than just a lesson. It lays the foundation for lifelong financial stability, teaching them that they can set goals, make plans, and shape a different future for themselves and their families.

To our reliable monthly donors: THANK YOU!


Your ongoing support provides more than just generosity. It gives stability and predictability that allows us to plan ahead and provide consistent care for women and children in our programs. Because of you, they have access to shelter, clothing, resources, and hope for a brighter future.


Being a monthly donor means you are not just giving once. You are investing in lasting impact. Your commitment keeps our work moving forward and reminds us that change is possible when we come together. We see you, we appreciate you, and we are so grateful for your generosity.



You are part of our story. You are part of their future.

Weaving Hope: A Community Tapestry of Resilience and Connection


Our community tapestry project invites everyone to weave in a piece using any material they choose, creating a symbol of our lasting resilience.


Just like case managers help families weave together resources, guidance, and encouragement, this tapestry represents how each of us contributes to a stronger, united community. Together, we honor our past, celebrate our present, and dream of our future.



Every thread tells a story, every hand makes a difference, and every connection builds hope.

Where Safety Meets Hope:

Supporting Every Journey Forward

“Being here has reset my nervous system. I'm calm now. We have a roof, now let's get stable.”



For many of the women and children who come to Chattanooga Room in the Inn, life before this place was full of fear, uncertainty, and constant stress. Every night was restless. Every day was a struggle.


Here, they find a safe bed, a warm meal, quiet moments, and people who truly care. Hearts can rest. Minds can calm. Hope can begin to grow. Every small step toward stability is a victory. Every resident’s journey inspires us.


Beyond Housing: Equipping Families for Lasting Stability

Recently, our Lead Case Manager, Gina Moss, shared her experience with a social work class, highlighting how Chattanooga Room in the Inn supports families. She talked about the resources we provide, the classes we offer, and how we guide residents through the housing navigation process.

At CRITI, case management goes beyond simply finding housing. As Gina says, “Housing is not the goal but the result. We give our residents the tools to help them achieve and maintain long-term housing.” Every day, our case managers equip families with the skills, support, and confidence they need to build lasting stability.


Their dedication is the heart of our mission and a reminder of how meaningful case management truly is.

We’re excited to announce a new volunteer opportunity at Chattanooga Room in the Inn: CRITI Ambassador!


CRITI Ambassadors represent our organization at community events, fairs, and expos. In this role, volunteers engage with the public, share information about our mission, and promote our thrift store.


We provide all materials and information and will walk you through a brief training of representing us at public events. You do not need previous experience, just a passion for sharing our mission.



Ambassadors play a vital part in raising awareness, building community connections, and inspiring others to support women and children experiencing homelessness.



If you enjoy connecting with people and spreading the word about CRITI’s work, this could be the perfect way for you to make an even bigger impact.

Celebrating Case Managers:

The Bridge Between Homelessness and Hope

October 12th was the start of Case Management Week, and we celebrated the heart of what makes Chattanooga Room in the Inn so special: our case managers.


•Child Advocate: Jessica Brackett

•Lead Case Manager: Gina Moss

•Aftercare Coach: Mayra Pineda


Case management is more than paperwork or appointments. It’s the steady hand that helps women and children find stability after crisis. It’s listening, advocating, encouraging, and walking beside each person as they rebuild their lives.


At CRITI, our case managers are the bridge between homelessness and hope. They connect families with resources, guide them through challenges, and remind them that they are capable of a brighter future.



To our incredible team, thank you for leading with compassion, for believing in every woman and child who walks through our doors, and for helping turn “what now?” into “what’s next.”


Get Ready for #GivingTuesday


GivingTuesday is a Movement that Unleashes the Power of Radical Generosity Around the World.


GivingTuesday reimagines a world built upon shared humanity and generosity.

Giving Tuesday is an annual day of giving held on the first Tuesday after Thanksgiving. This year, Giving Tuesday will be held on December 2, 2025.

Generosity gives everyone the power to make a positive change in the lives of others and is a fundamental human value anyone can act on so we ask you to support our mission this GivingTuesday and share our campaign on your own social media pages.

United Way of Greater Chattanooga

Eleos Foundation

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Logia Nonprofit Logistics

Chatt State Homelessness Awareness Resource Fair

Shelter to Stability Donor Society


Join the Shelter to Stability Donor Society and make a meaningful impact in the lives of women and children in our program. Your dedication can transform into essential resources like clean clothes, mental health counseling, and life skills classes, all of which contribute to a path toward stable living. Together, we can create a brighter future for those in need.

Thank you to our current donor society members!

  • Karen Scott
  • Deborah Hulse
  • Jordan Farmer
  • Julie and Chris Edmondson
  • Julie Russell and Bill Crunk
  • Justin and Hannah Phillips
  • ​Jacob Hennings
  • Pamala and Robert Thompson
  • ​Roeland Bencosme
  • Jack McKee Family
  • Anonymous (x27)
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