A new Access Link Riders' Choice Pilot (ALRC) launching this Spring offers NJ Access Link customers the opportunity to allow Access Link to move some of their rides to transportation network companies, starting with Lift and Uber.
When a customer’s ride is moved to one of the Access Link Riders’ Choice Pilot providers, the customer’s fare is the same as it was with Access Link. The customer may even get to enjoy a faster, more direct ride to their destination.
If you choose to join the Access Link Riders' Choice Pilot program, you will continue to call Access Link to make ride reservations. Access Link will decide whether your ride will be moved to one of the Access Link Riders’ Choice Pilot providers or remain with Access Link. If the ride is moved, you will receive a text message and/or phone call from the Access Link Rider’s Choice Pilot provider. If the ride remains on Access Link, you will receive the normal Access Link reminder call.
To join the NJ Access Link Riders' Choice Pilot program, click here.
For more information about Access Link Riders’ Choice Pilot, contact Customer Service by emailing email@example.com
or calling 973-491-4224, option 5.