Picture a digital employee that never takes a sick day and cheerfully handles the tasks that keep you from growing your business. That’s the promise of today’s AI “agents.” OpenAI’s new Agent Mode lets even the smallest shop spin up a specialized helper—one that can read your emails, draft quotes, update your inventory, or follow up on leads—using plain-English instructions instead of code. For Westmoreland County’s family-run cafés, repair shops, and boutiques, it could be a game-changer. |