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CIRTA, in partnership with CICOA, is relaunching their My Freedom program providing affordable, cross-county transportation to Central Indiana residents. Check out the below Q&A about the program and begin sharing the news in your community.
What are the eligibility and age requirements?
- Clients aged 60 years or older.
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Clients aged 60 years or older are required to complete an application but are not required to get a medical verification form completed by a doctor.
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Clients of any age with ANY disability.
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Clients of any age with a disability are required to complete an application as well as having a medical verification form completed and signed by a doctor.
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If the client is an IndyGo Access participant, a copy of their ACTIVE IndyGo Access card will be accepted in lieu of a medical verification form being completed.
What are the program requirements?
- Clients must utilize the program to cross a county line (or)
- Trips can be taken within the same county in one of the 7 surrounding counties adjacent to Marion County, or in Madison County.
- May not be used for trips fully in Marion County. For Marion County to Marion County trips please reach out to IndyGo Access by calling 317-635-3344.
What can this program be used for? Program can be utilized for ANY reason. Some examples include work, socialization to visit family and friends, church, barber or beauty salon, medical/dental/vision appointments, therapy appointments, dialysis treatment, grocery store runs, pharmacy runs and more.
What area does this program cover? Marion County, Hamilton County, Hendricks County, Morgan County, Boone County, Shelby County, Johnson County, Hancock County, and Madison County.
- Must use the program to cross one county line (or)
- Use within the same county in one of the 7 surrounding counties adjacent to Marion County (or) in Madison County.
What will the cost of my trip be? Consumers will pay 25% of the total cost of the trip. The remaining 75% of the cost of the trip will be split and paid for by CIRTA, CICOA and Federal Transit Administration funding.
- If the pickup location is in Marion County and crossing one county line, the cost of each trip will include a $5 pickup fee plus $2 per mile. The system will calculate the shortest mileage route when calculating the cost of the trip.
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The $5 pickup fee and $2 per mile will be calculated for each trip. A roundtrip consists of 2 one-way trips.
- If the pickup location is in one of the following counties: Boone, Hamilton, Hancock, Hendricks, Johnson, Madison, Morgan or Shelby County, there will be minimum trip charge fees associated with these trips due to the “dead head” mileage accrued by the provider.
- If traveling with Ztrip, please call them at (317) 487-7777 to inquire on the pricing.
How many counties can I cross? Only one county line can be crossed per one-way trip.
Where can I apply? Go to www.cicoa.org and apply online or contact our Way2go transportation department at (317)803-6153 and press option #3 for assistance.
How do I obtain a farecard for travel? Once the consumer is accepted into the program, a farecard will be issued in the welcome packet. The consumer will call the Way2go office at 317-803-6153 and press option #3 to add fare to their card for transportation.
How does a farecard work? The consumer calls the Way2go office to add funds to the farecard. The consumer will give their farecard and their ID to the provider upon arriving for transport. The provider will enter the pickup and destination address into the system, then they will scan the consumer’s card for payment.
Who are the providers for this program? A list of providers will be issued in the welcome packet.
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