Oct 4 | 9:00 am - 4:00 pm | Hampton Inn & Suites Downtown
How to defuse tense situations, make a good impression and develop strong business communication skills.
In this one-day seminar, discover the tried and true techniques of effective business communication skills that have alluded so many for such a long time. Communicate with Tact and Professionalism teaches you how to become an outstanding verbal communicator, effective writer, empathetic listener and master craftsmen with your own body language so that all your correspondence is consistent and well-received. At the conclusion of this training opportunity, you will have a well-written action plan and be on your way to emerge as an effective communicator.
After attending this seminar you'll be able to:
•Customize your message to fit your audience
•Understand what others are saying through their body language
•Welcome brainstorm sessions to inspire employee contributions that lead to "wins"
•Use facts to share observations and make suggestions
•Craft emails and presentations that keep your audience engaged and on the edge of their seats
•Negotiate with power and effectiveness
•Give feedback on performance that inspires people to do better 

Oct 5 | 9:00 am - 4:00 pm | Hampton Inn & Suites Downtown
You’ll learn ...
  • How you can increase the levels of collaboration and mutual support among team members, co-workers and managers
  • How to express your ideas in ways that gain the attention, support and respect of others
  • How to quickly "fit in" with any group of people
  • How to make an unforgettable, positive first impression on anyone
  • And much more
Excellent interpersonal communication skills are the most potent career and personal skills you can possess. Learn how to communicate effectively and confidently with these practical and proven techniques and skills that are essential for managers, supervisors, team leaders ... anyone interested in heading for the top!
How to create rapport, build trust and establish your credibility
  • Learn the secret to quickly establishing rapport and conversing easily with new acquaintances
  • Do others see you as trustworthy? How to ensure that your words and actions tell others you´re a credible, reliable professional—a person who can be counted on!
  • How to "break the ice" and get a good conversation going, even with a total stranger
  • How to be immediately accepted into any group of people even if you seem to have nothing in common with them
  • How are your mouth management skills? It´s vitally important to your credibility that you know how to keep confidences confidential and secrets secret
  • Concrete steps you can take to increase the level of trust, cooperation and support from your co-workers, employees and your boss
  • How to avoid sending contradictory or confusing signals about yourself
Making an impact—how to have power and influence with people
  • Why it really does matter whether or not people like you—and how to make it happen
  • The 3 things you can give away that will return you the loyalty, devotion and friendship of others
  • A sure-fire way to make enemies—and how to avoid it
  • The secret of Socrates—how to get others to see your point of view with the gentle method that has worked wonders for more than 2,000 years
  • The 15 vital interpersonal skills shared by influential people—how do you measure up?
  • Understanding the 6 major components of personal charisma—and what you can do to further develop these qualities in yourself

Oct 18 | 9:00 am - 4:00 pm |  Hampton Inn & Suites Downtown
Finance courses for beginners
Where are they getting those numbers? If you've ever asked that question, you're not alone. Thousands of non-financial people …
… feel uncomfortable in discussions with financial and accounting specialists.
… don't fully understand financial terminology "buzz words."
… don't effectively use budgets, balance sheets, P&L statements, and other financial data.
Get help with our one-day workshop!
As a non-financial person, your actions and decisions affect the financial picture. But, if you're making those decisions without a solid knowledge of finance and accounting, you're operating in the dark.
Finance courses for beginners are developed to meet the specific needs of non-financial people like you. With our training class you'll learn the basics of accounting and finance in easy-to-understand layman's terms. What's more, you'll learn how to apply and use the information to operate more efficiently and successfully.
We cover all of the essential elements of finance and accounting in one fast-paced, well-designed program. And, our extensively tested adult learning methods will have you participating and interacting — you'll be on the edge of your seat — not slumped down in it!

Oct 24 | 9:00 am - 4:00 pm | Holiday Inn East - Cherry Creek
Come and join us for a celebration of administrative professionals EVERYWHERE!
You’re the number one support for other people – for your coworkers, bosses, vendors, and clients. You spend your time and your energy making sure everybody else has everything they need, but are you doing everything you can for your own professional growth?
It’s time you spent a couple of days focused on YOU – and your own career!
Join us for The All-New Administrative Assistants Conference and you’ll build success skills that will last a lifetime. We’ve absolutely packed this conference with informative sessions taught by nationally acclaimed speakers. You’ll attend an energizing opening session, get to choose from eight fantastic breakout sessions, and finish up with a closing session that will absolutely inspire you!
Imagine spending time with other administrative professionals in positions just like yours – sharing stories and trading tips with people who’ve been there, done that, and really understand how demanding your job can be. Use this time out of the office to re-energize and refocus and gain a fresh perspective on your priorities, your goals, and your career. It’s an experience that you absolutely don’t want to miss.