Contactless Payments: Research shows that consumers, issuers, and merchants benefit from using contactless payments. Learn how contactless payments offer fast, convenient, and secure transactions that drive member loyalty in this FIS Success Guide. To discuss how FIS can help with payment solutions that are right for your credit union, email Amber Cason, Managing Director — Association & Referral Partnerships. 

Essential Skills for Your Frontline: Empower your frontline team with the information and tools needed to meet regulatory expectations and provide excellent service with this six-part Frontline Webinar Series. Purchase webinars individually or buy the whole series and get one free — only from Credit Union Webinar Network!

Sales Training for Your Credit Union: SalesCU is an award-winning, industry-leading credit union sales training organization that provides virtual sales consulting to enhance branch sales, contact center sales, outbound sales, and lending center sales. Their goal is to empower credit unions to transform the way your credit union views the sales process, therefore achieving consistent sales results. Check out the 2025 CU Sales Intensive Online Workshop dates and learn more about the program. Registration for the next live online session, April 15-17, ends Friday, April 4.

TruStage's Renewed Support of Credit Unions: America’s Credit Unions and TruStage have officially reinforced their storied 90+ years of commitment to advancing the well-being of credit unions and their members. The two organizations have recommitted to their cooperation agreement. Along with this announcement, TruStage has published a video about advocating for the credit union tax status during GAC. We appreciate TruStage's support at the state and national level!

Last week, Ally, Jana, and Julia from Billings FCU participated in the Medical & Healthcare Student Connect through the Billings Chamber. Local businesses spoke with medical and healthcare students attending college in Billings. Most of the students were not originally from Montana so the intent was to connect students to local businesses and services. Billings FCU shared their community focus, latest technology — such as their new mobile and online banking, chat feature, and text banking — and the credit union difference. The students enjoyed local brews, food, and networking with each other and local businesses like Billings FCU. Way to share the #CUDifference with Gen Z, Billings FCU! (Click to enlarge the gif.)

Spring: Hope and Renewal

I enjoyed Spring Break last week with my family visiting our daughter, who is a nurse at Stanford Children's Hospital. She has been a nurse at children’s hospitals since graduating from Montana State several years ago. I’m always in awe of the work of our children’s hospitals across the country, including our own here in Montana: Shodair Children’s Hospital. They provide hope for families dealing with life’s challenges, and I am thankful that Montana’s credit unions support them.

We returned to Bozeman to amazing spring weather, which always reminds me of hope and renewal. Many Montana families are struggling with housing, childcare, employment, and simply making ends meet. That’s where you come in! You provide hope and renewal every day. You help Montanans achieve their hopes and dreams, which may be just to make it to the next paycheck or to buy a reliable car to get to work. You are there to help them make good choices with their finances and sometimes have to say, “Not yet; let’s talk about a plan that gets you where you want to be.” In a world of uncertainty, you provide hope. I’m so proud of the work you do!

As I reflect on our 2024 Impact Report and the plans we have to support you in 2025, I remain excited about our combined impact in advocacy, education, and collaboration! I am excited to celebrate with you at upcoming events or wherever we meet. Have a great spring weekend.

Cooperatively, Gerry