April 2018 
Getting ready to fill your swimming pool? We can help!
Summer is just around the corner, and for some that means filling swimming pools. Did you know you can apply online for a temporary water service meter? This allows you to fill the pool and not be charged Louisville MSD's stormwater fee, which is normally applied to all residential water usage. Learn more here about the advantages of using a temporary water service meter. 
Annual Water Quality Report released

Starting this month, customers will receive a link to the Annual Water Quality Report in the message center of their bill. It's important for customers to know that Louisville Water met and exceeded regulations for water quality in 2017. Customers can also fill out an online form or c all our Customer Service Center at 502.583.6610 to request a paper copy sent to them in the mail. On the report, take advantage of the buy-one-get-one free admission coupon to the WaterWorks Museum -- print out the report with the coupon, or show the coupon on your mobile device when you come. Happy reading!

Celebrate Earth Day at Louisville Water Tower Park

On Sunday, April 22, Louisville Water will be hosting an Earth Day festival complete with a nature scavenger hunt, puzzles and two showings of the Dr. Seuss movie,The Lorax, at  1 p.m and 4 p.m. Join us starting at noon for activities for all ages!
Going to a Derby event? You might see Louisville Water there!

Whether it's setting up water stops at the Marathon/miniMarathon races or providing water to the horses trotting in the Pegasus Parade, Louisville Water supports Kentucky Derby Festival events that make the city shine during Derby time. 
Generator project is underway

Construction has begun on an emergency standby generator at the Crescent Hill Water Treatment Plant.  The project will take about two years.

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Camp Zachary Taylor exhibit at WaterWorks Museum

Louisville Water's latest 'Out of the Archives' display, Camp Zachary Taylor, at the WaterWorks Museum, commemorates the 100th anniversary of the year the United States entered into World War I and the building of Camp Zachary Taylor. Learn why Louisville Water was one of the reasons the camp was built right here!

Wher e is  it? 
You could win a prize if you know!

Do you know where the photo above wa taken? If you do,  you might win a prize from Louisville Water! T he first fiv e people to send the correct answer will receive  a pure tap prize pack! 


Co ngrat ulation s to Ann Hardman, Kat Atty, Dora Bernardi, Kaitland Harvey,   and Craig Kannapel  who were our winners  from  March' s   picture contest!

The March contest picture above is of our Crescent Hill Reservoir and Gatehouse on Reservoir Avenue. On May 9, we will kickoff our Walking Wednesday event there for the season. Also that evening, we will host an open house of newly renovated lab right across the street at Frankfort Avenue so you can see what we do everyday to make sure you have high-quality pure tap at your homes. Visit LouisvilleWater.com for more information. This beautiful photo is courtesy of customer Jack Bishop.
Got a Question?


Call our Customer Service Center at 502.583.6610. Call volume is usually high on Mondays and the first day of each month -- if possible, avoid those days for shorter wait times.

You can also visit LouisvilleWater.com and click on the Link icon for information on your account, or click on the Contact Us heading to send us an email. 

And we are available through Facebook and Twitter as well. No matter which way you contact us, we are happy to help!

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