Volume 2 | September 13, 2018
PACE Washington, D.C., Conference
Volume 1
September 23, 2018
A preview of the 2018 Professional Association for Customer Engagement Conference in Washington, D.C., and a look at previous Talking Business interviews with this year's key speakers.
Introduction: Ken Kraetzer
Ken Kraetzer provides a preview of the events, speakers, subjects and Capital Hill program that will make the 2018 PACE Conference in DC a must attend meeting for all in the Contact Center business.
Featured Speaker: Alex Castellanos
Media consultant to seven Presidential campaigns, political commentator, Alex Castellanos provided a Keynote address.
Featured Speaker: Stuart Discount
Stuart Discount Chair of the Professional Association for Customer Engagement.
Featured Speaker: Lois C. Greisman
Lois C. Greisman is Associate Director, Division of Marketing Practices, at the Federal Trade Commission.
Featured Speaker: Mark Stone
Mark Stone is Deputy Chief, Consumer and Governmental Affairs Bureau of the Federal Trade Commission.
Featured Speaker: Jennifer Barrett
One on One with Jennifer Barrett Glasgow, EVP Policy & Compliance at Little Rock, AR, based First Orion, .
Featured Speaker: Rebekah Johnson
Rebekah Johnson, President of Washington, D.C., based Numericall discusses the FCC Robocall Strike Force Initiative and the new process of "Call Labeling".