eNews :  October, 2018
How to Turn an Irate Customer into a Calmer, More Rational One

What is the easiest way to turn an irate, irrational customer into a calmer, more rational one?  The answer may surprise you.  Read more...
Annual User Survey!

Help us determine future enhancements for WarehouseTWO.  What features or functions should we add?  What should we improve?  Click on the button below to take our four-minute annual user survey.  Submit a completed survey to qualify for a drawing for one of five $100 gift cards.

Member Feedback

"Sometimes we need parts much more quickly than we can get them from the factory.  WarehouseTWO is a godsend for getting our customers back up and running quickly."

Molly Drury
KLS Hydraulics
Missoula, MT USA
Upcoming Conference

Look for us at this upcoming conference:

STAFDA's 42nd Annual Convention & Trade Show
October 28 - 30, 2018
Phoenix, AZ USA
Featured Feature:  SEARCH

Instantly be a better performing distributor:
  • Leverage the inventory owned by peer distributors.
  • Provide better product availability to your end-customers.
  • Close backorders faster.
  • Save money on inventory available at "fire sale" prices.
Do all of this with WarehouseTWO's SEARCH feature.  It is available to all members, including free level 1 members.  Click here to learn more about this feature.
Upcoming Training

Our next round of five different training webinars is scheduled for Wednesday, October 17th and Thursday, October 18th.  Click here for session syllabuses and for links to register for any of these webinars.  Space is limited, so register early!
Distribution "Quip" of the Month

Said by a manager or company owner:  "There may not be ANY lottery pool in this office...  unless I'm in it too."

Got a favorite work-related quip?  Or a snippet of wisdom applicable to the world of wholesale-distribution?  Share it with us .
WarehouseTWO Tip of the Month

Teach your field sales people how to use WarehouseTWO's mobile-friendly search functions.  Performing a stock-check for an end-customer, while in front of the end-customer, can be a powerful customer satisfaction tool.
Referral Rewards Program

The easiest way to get more value from your WarehouseTWO account is to increase participation by other distributors and manufacturers.  Over the years, many of you have been loyal "evangelists", recommending WarehouseTWO to peer distributors, to manufacturers and to associations and marketing groups.

We want to encourage and compensate you for the results of your efforts.  To learn more about our "WarehouseTWO Referral Rewards" program, and how you and your company can benefit, click here.
WarehouseTWO eNews Archives

September 2018
When Quoting a "Promise Date" for a Backordered Item, are you a "Padder"?

August 2018
Are Your Customers Price-Shopping... Within Your Company?

July 2018
"Do You Know How Many Customers You Lose Each Year?"
Mental Gymnastics:  Just for Fun!

The Challenge 

In the equation above, what is the value of "X"?

Click here to submit your answers by Friday, September 12th, 2018.  Only your first response will be considered.  The first correct responder will receive a $20 USD gift card.  All other correct responders will be entered into a drawing for two additional $20 USD gift cards.

To view the answer to last month's Mental Gymnastics challenge, click here.
Got something to ask or something to say?  Want to learn more about how formalized inventory-sharing with WarehouseTWO can help your company be more successful?  Email us.  Or call us at 1-650-329-1592 (USA Pacific time zone).
Enjoy your day!

Mark Tomalonis
WarehouseTWO, LLC
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