eBenefits Status Messages

VA CLAIMS STATUS - CRAZY MAKING

You may go from Pending Decision, back to Gathering Evidence and back to Pending Decision in a day or a week. Know that it is crazy making and that it is normal and you are not alone.

Claims Process

Your claim can go from any step to back a step depending on the specifics of the claim, so you may go from Pending Decision Approval back to Review of Evidence. Ebenefits status is helpful but not definitive.

E-benefits Stages of a Claim

There are eight distinct stepsthat most claims for disability compensation follow. These phases may vary in time depending on the complexity of the claim, the amount of evidence that must be gathered to support the claims, and the type of evidence. You are strongly encouraged to submit as much evidence as possible with your claim to help minimize processing time. The eight steps of claims processing are as follows:

Steps

Claim Received Your claim has been received by the Veterans Affairs.

Under Review Your claim has been assigned to a Veterans Service Representative and is being reviewed to determine if additional evidence is needed. If we do not need any additional information, your claim will move directly to the Preparation for Decision phase. Read More about Under Review from the VA Disability Claims Forum

Gathering of Evidence The Veterans Service Representative will request evidence from the required sources. Requests for evidence may be made of you, a medical professional, a government agency, or another authority. It is common for claims to return to this phase, should additional evidence be required. Preparation for Decisionphase. Read More about Gathering of Evidence from the VA Disability Claims Forum

Review of Evidence We have received all needed evidence. If, upon review, it is determined that more evidence is required, the claim will be sent back to the review of Evidencephase. Read More about Review of Evidence from the VA Disability Claims Forum

Preparation for Decision The Veterans Service Representative has recommended a decision, and is preparing required documents detailing that decision. If more evidence is required, the claim will be sent back in the process for more information or evidence. Read More about Preparation for Decision from the VA Disability Claims Forum

Pending Decision Approval The recommended decision is reviewed, and a final award approval is made. If it is determined that more evidence or information is required, the claim will be sent back in the process for more information or evidence. Read More About Pending Decision Approval form the VA Disability Claims Forum

Preparation for Notification Your entire claim decision packet is prepared for mailing. Preparation for Decisionphase. Read More about Preparation for Notification from the VA Disability Claims Forum

Complete The VA has sent a decision packet to you by U.S. mail. The packet includes details of the decision or award. Please allow standard mailing time for your packet to arrive before contacting a VA call center. Preparation for Decisionphase. Read More about Complete from the VA Disability Claims Forum

How Long Will This Process Take?

It depends and to long – that being said, the length of time it takes to complete a claim depends on several factors, such as the type of claim filed, complexity of your disability(ies), the number of disabilities you claim, and the availability of evidence needed to decide your claim.

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