ePioneer                                                                                                                                                                                                 FALL 2017
  Congratulations Laurae Mallinson on 45 years of service!!  
Dear Friends:
It is good to take the opportunity once again to write this newsletter. I will begin by recognizing Laurae for 45 years at Pioneer Bank. She is terrific and we hope she is with us for many more years. We hope that you can find a helpful tip or reminder from the articles to make your life a little easier, or safer. I want to focus on safety in this message because we want you to make good decisions about your finances. We have seen recent fraud activity happen to good, nice people who were tricked by fraudsters. Here are just a couple of scenarios to think about.
  1. If you "meet" someone on the internet, do not send them money. An amazing opportunity to make money by sending funds to a new online friend invariably leads to a bad outcome. You lose your money.
  2. If you receive a check from an unexpected source and deposit the funds, the check is usually bad. If the check is in fact good, be careful about the second check you receive as fraudsters may be attempting to gain your trust only to hurt you down the line. If you deposit the check, you are responsible for any loss if the check is bad.
  3. Remember, you are free to hang up on an unknown caller or refuse to take the call. You are free to stop communicating with someone you meet online. The old adage that we must be kind to strangers shouldn't apply to fraudsters. If you aren't sure the person is a friend or fraudster, please ask your banker about the situation so we can try and help you before you are harmed.

Please stop in and chat with us if you ever have a question about a potential fraud. We want to make your banking experience at Pioneer Bank the best.

Thank you for your business.


James E. Loe

October is Cyber Security Awareness Month!

Tips to better understand what is a scam online.

  • If the site/product asks for an upfront payment it is most likely a scam. You should never have to pay money or send money to win a prize.
  • If you receive a call that a family member is in some sort of trouble and that you need to send money to help, hang up and call the family member. More likely than not, this is a scam and is usually geared to the older generation.
  • You should never feel like you are being pressured to purchase. If the seller is pushing that the offer only lasts a short while or that you are foolish for not taking advantage of this offer, back away. You should never feel rushed about a purchase or made to feel bad about yourself. 
  • Never download software from a pop-up ad. If something pops up telling you it's time for a software update, don't download it by pressing the button. Instead, go to the actual vendor website for the software. Big companies have no way of knowing if there is a problem with your computer and will not contact you. Be aware of the programs on your computer. If you don't have the program, you don't need to update it.
  • If you can't clearly understand what it is or how it works, back away. People use jargon and complex words to confuse the potential customer and cause them to make mistakes. Even complex things can be broken down if the person wants you to understand it.



                                                     NEVER give out your personal information!
                      E xamples: bank account information, debit/credit card information or passwords!
Crooks use clever schemes to defraud millions of people every year. They often combine new technology with old tricks to get people to send money or give out personal information. Here are some practical tips to help you stay a step ahead.
  1. Spot imposters. Scammers often pretend to be someone you trust, like a government official, a family member, a charity, or a company you do business with. Don't send money or give out personal information in response to an unexpected request - whether it comes as a text, a phone call, or an email.   
  2. Do online searches. Type a company or product name into your favorite search engine with words like "review," "complaint" or "scam." Or search for a phrase that describes your situation, like "IRS call." You can even search for phone numbers to see if other people have reported them as scams.
  3. Don't believe your caller ID. Technology makes it easy for scammers to fake caller ID information, so the name and number you see aren't always real. If someone calls asking for money or personal information, hang up. If you think the caller might be telling the truth, call back to a number you know is genuine.
  4. Don't pay upfront for a promise. Someone might ask you to pay in advance for things like debt relief, credit and loan offers, mortgage assistance, or a job. They might even say you've won a prize, but first you have to pay taxes or fees. If you do, they will probably take the money and disappear. 
  5. Consider how you pay. Credit cards have significant fraud protection built in, but some payment methods don't. Wiring money through services like Western Union or MoneyGram is risky because it's nearly impossible to get your money back. That's also true for reloadable cards like MoneyPak, Reloadit or Vanilla. No Government agency or honest companies will ask you to use these payment methods.
  6. Talk to someone. Before you give up your money or personal information, talk to someone you trust. Con artists want you to make decisions in a hurry. They might even threaten you. Slow down, check out the story, do an online search, consult an expert - or just tell a friend.
  7. Hang up on robocalls. If you answer the phone and hear a recorded sales pitch, hang up and report it to the FTC. These calls are illegal, and often the products are bogus. Don't press 1 to speak to a person or to be taken off the list. That could lead to more calls.
  8. Be skeptical about free trial offers. Some companies use free trials to sign you up for products and bill you every month until you cancel. Before you agree to a free trial, research the company and read the cancellation policy. And always review your monthly statements for charges you don't recognize.
  9. Don't deposit a check and wire money back. By law, banks must make funds from deposited checks available within days, but uncovering a fake check can take weeks. If a check you deposit turns out to be a fake, you're responsible for repaying the bank.
  10. Sign up for free scam alerts from the FTC at ftc.gov/scams. Get the latest tips and advice about scams sent right to your inbox.


We will be closed Saturday, November 11, 2017 in observance of Veterans Day


Deer Hunting Season
November 18-26, 2017
Good Luck & Be Safe Deer Hunters!!!


We will be closed Thursday, November 23, 2017 in observance of Thanksgiving




Main Office

200 Miner Avenue West
P.O. Box 169
Ladysmith, WI 54848



715.532.3728 FAX


Monday - Thursday

Lobby  |  8:30 - 4:00

Drive Up  |  8:30 - 5:00


Lobby  |  8:30 - 4:30

Drive Up  |  8:30 - 5:00



Drive Up   |  8:30 - 12:00



400 W 9th Street North 
P.O. Box 169
Ladysmith, WI 54848



715.532.9946 FAX


Monday - Friday

10:00 - 6:00


8:00 - 1:00

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Pioneer Bank of Wisconsin | 200 W Miner Ave | Ladysmith, WI 54848 | 715.532.5551