Volume 18 | February 2023
HITS eHealth Office
eServices Insider
Coming Soon: HRM® Integration for OTNhub
Say goodbye to having to download/upload your completed eConsult case details to your EMR! Those with Health Report Manager (HRM®) access will be able to export completed eConsult case details into a single PDF report, for viewing within your OMD-certified EMR.

HRM is a digital health solution that enables clinicians to securely receive patient reports electronically from participating hospitals and specialty clinics.

Learn more and stay tuned at https://otnhub.ca/help/econsult/ for updated help articles.

To sign up for HRM, email support@ontariomd.com 
Send an eConsult
Directly From Your EMR via Ocean
Clinicians using Telus PS Suite EMR, OSCAR EMR, and Accuro EMR are able to use their Ocean integration to submit an eConsult into OTNhub; saving you time copying and pasting or manually entering information into OTNhub.

Learn how to submit an eConsult through Ocean here.

TELUS PS Suite EMR Users: You can update your Ocean toolbar, and click "ON eConsult" to get started.

Need support developing a workflow to send eConsults through Ocean? Fill out an intake form or contact us at econsult@hitsehealth.ca.
How Will You Benefit?
How Do I Get Started?
Account & Technical Set Up Requirements
This integration requires you to be set up with Ocean eReferral. eReferral simplifies the referral process by enabling quick and secure referrals to be sent and received through an electronic platform. 
Specific workflows vary depending on what EMR you are using. Contact us at econsult@hitsehealth.ca and we will arrange a quick virtual demo for you customized to your EMR and clinic's workflow.
Specialists Available on eConsult
Both primary care providers and specialists can send eConsults through OTNhub. You can connect directly with a specialist by searching their name in the OTNhub Directory, or you can access a provincial or regional HNHB BASE™ Managed Specialty Group.

If you have your regional preferences set, have you tried sending an eConsult to one of our 34 HNHB BASE™ Managed Specialty Groups? 


The benefits of sending your eConsult to these groups include specialist awareness of local services and supports, and increasing collaboration and knowledge transfer between providers practicing in the same region. The HNHB deployment team at the HITS eHealth Office manages the HNHB regional specialty group to ensure health care providers receive a timely response.
Do you have questions about Paxlovid?
If you have questions related to Paxlovid or other Covid therapeutics, we have a number of Infectious Disease specialists available through eConsult. Why not send an eConsult instead of trying to track down an on-call specialist at your local hospital? Try it today!
Need a refresher on how to submit an eConsult?
Our team is here to support you! If you or your staff would like a refresher on submitting an eConsult or navigating the tool, please contact us at: eConsult@HITSeHealthOffice.ca

Watch our video on how to send an eConsult.
Take a look at the eConsult Requesting Provider Best Practice Quick Guide to easily reference:

  • Key responsibilities when sending an eConsult
  • An overview of how to send an eConsult
  • 5 key elements of a high quality eConsult request
  • Important information about privacy, consent, documentation and billing.

For more eConsult resources, visit www.econsultontario.ca/resources 
Did You Know?
We're on Twitter!
The HITS eHealth Office is active on Twitter, where we regularly share helpful tips, new features, and more eConsult related content.

Follow us @HITSeHealth to stay connected!
Data as of January 2023. This data has been reproduced with permission from the Ontario eConsult Centre of Excellence. For more information, please contact eConsult@HITSeHealth.ca.