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DL: While publishers worry about the impact of AI search on web traffic, brand marketers are seeing a different picture altogether. Takeup of AI search tools are on the rise, disrupting user behaviors and the performance of brands’ organic search efforts. The implications for paid search, as well as for search’s impact on brand awareness and conversion metrics, are less clear. What is certain is that increasing a brand’s presence in AI search summaries will become a crucial goal for many marketers. Many web users are now happy to use an AI-generated search summary as a primary source online, rather than visit a brand’s website or a review forum, according to McKinsey, which found 44% are content to rely on Google’s Overviews or AI Mode, ChatGPT or Perplexity versus the classics (original Google, Bing). Inevitably, with fewer users going beyond the summary, brand web traffic is going to fall too. AI search has had observable impact on paid search ads, with Google’s Overview summaries literally pushing them down results pages. But since most search spending flows toward keywords that don’t trigger an Overview, few marketers report adverse impact on ad performance. In contrast, referral traffic from ChatGPT converts far worse than traditional marketing channels such as Google Search, email and affiliate links. The implication? It’s still worth pulling levers like paid search.
Read More: DigiDay
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