Week of April 9, 2018
It is becoming increasingly challenging to recruit top talent due to the relatively low unemployment rate, the increase in job openings, and the lack of experienced candidates. 

6 Steps to Success in Text Messaging & Chat for Hotel Managers

Smile! That's what hotel staff are trained to do even when talking on the phone. When you smile, you sound pleasant and interested. What are we to do in a world of texting and chat?

(Hospitality Net) Read More
7 Ways to Go Above and Beyond on Guest Communications

Say you're managing a property with a focus on service excellence. In other words, you're one of those general managers that recognize that, above all, hospitality means the gracious accommodation of the guest who resides in your property.

(HOTELS Magazine) Read More
Booking Claims it Beats Airbnb with 5 Million Alternative Accommodations Listings

Booking Holdings has tallied and publicized its alternative accommodations listings for the first time, and claims its biggest brand, Booking.com, is the leader from a supply perspective with more than 5 million listings of homes, apartments, and other unique lodgings, topping Airbnb.

(Skift) Read More
The Risks, Opportunities of Wellness Trends in Hotels

Profitability from investments focused on wellness require the same scrutiny as in any other real estate transaction.

(Hotel News Now) Read More
5 Changes Under HHS' Final 2019 Payment Notice Rule

CMS gave states more power to regulate their insurance markets under a final rule published April 9.

(Becker's Hospital Review) Read More
Medicare Panel Votes to Cut Payments to Freestanding Emergency Departments

The Medicare Payment Advisory Commission will recommend Congress cut payment rates for standalone emergency departments located within six miles of an on-campus hospital emergency room by 30%.

(Fierce Healthcare) Read More
Steal this Idea:  Geisinger CEO David Feinberg Explains How Giving Back Money Is His System's Most Valuable Expense

What if the CEO of your organization went to your executive team within their first 90 days on the job and said they wanted to offer patients the option to claim full refunds with no questions asked?

(Becker's CFO Report) Read More
This Is the Biggest Barrier to Consumer Price Shopping in Healthcare

Advocates of price transparency in healthcare believe free-market competition will help curb costs.

(Fierce Healthcare) Read More
New Study Shows Remote Worker Trend on the Rise

Trends towards remote work are rising, with no end in sight. That's according to a recent survey by Upwork.

(HR Dive) Read More
Why HR Can't Expect Continuous Learning Without Regular Feedback

Employee feedback typically tops the list of things a staff wants. Whether it's a big hullaballoo or a quiet "well done," everyone wants to be recognized for their achievements.

(HR Dive) Read More
Recruiting 2.0:  Don't Break These 3 Rules When Your'e Texting New Talent

More and more recruiters are communicating with talent through text messaging. It's faster than email, and candidates appreciate being kept in the loop throughout the hiring process.

(HR Morning) Read More
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