Week of July 3, 2017
Most HR departments miss an opportunity when it comes to measuring and reporting turnover. The goal of any HR metric is to provide information on how to improve the measured item.

Branding and Hospitality:  What's Your Differentiation?

Not a week appears to go by without the opening of a luxury hotel somewhere in the world. Just take a look a consumer travel magazine and you'll see all sorts of new concepts and offerings flooding the market.

(HospitalityNet) Read More 
More Hotel Brands--Really?

The recent NYU International Hospitality Industry Investment Conference once again served as a platform for the announcement of new hotel brands, with so-called soft brands leading the conversation.

(HOTELS) Read More
Will Technology Replace Customer Service In Hotels?

On recent travels, I've noticed an increasing number of hotels using digital technology to interact with guests. Hotels have used technology for decades, of course, but the latest wave brings it out of the back-of-house and into the hands of guests.

(e-Hospitality Times) Read More
Guest Satisfaction Best ROI For Hotel Fitness Centers

ROI in hotel fitness centers can be hard to quantify, so instead it's about looking at other metrics, such as guest satisfaction.

(Hotel News Now) Read More
Less Than a Fourth of Decision-Making Physicians Prepared For QPP, AMA Survey Finds

Fewer than 25 percent of physicians overseeing decisions related to the Medicare Access and CHIP Reauthorization Act's Quality Payment Program feel "well prepared" to meet requirements in 2017, according to an American Medical Association and KPMG survey.

(Becker's Hospital Review) Read More 
Number of ACOs Grows, But Sustained Growth Requires Reduced Administrative Burden

The number of accountable care organizations is growing, but sustained growth will depend on how well ACOs can be aligned with other new payment models and how effectively the administrative burden on providers can be reduced.

(Fierce Healthcare) Read More
35 Ways to Positively Affect Healthcare

Difficult, ongoing political debates about healthcare can make people feel powerless to affect change.  Becker's tapped 10 industry leaders for 35 ideas on how patients, physicians, hospital leaders and policymakers can take action and positively contribute to healthcare today.

(Becker's CFO Report) Read More
Minimum Wage Hikes Dirve (Lousy) Restaurants Out of Business

Do minimum wage increases harm businesses?  Evidence from Yelp-inspired research by Michael and Dara Lee Luca suggests the popularity of the business has a lot to do with it.

(Harvard Business School) Read More
Identify and Assess Your Superstar Employees

Leadership programs designed to inspire and train the next generation of leaders are the foundation of succession planning. But, how can those programs succeed if an organization doesn't have a system...

(HR Dive) Read More
DOL:  "Joint Employe" and "Independent Contractor" Guidance Out and Wage and Hour Opinion Letters In

On the heels of withdrawing published interpretations of the concepts of "joint employer" and "independent contractor," the Secretary of Labor announced yesterday that it will reinstate the issuance of opinion letters.

(Lexology) Read More
HSA or HRA:  Key Differences, Benefits, and Employer Trends

United Benefit Advisors (UBA) says that more than one-third (35.1%) of all health plans offered employees a way to help pay their out-of-pocket expenses in 2016, through either a Health Savings Account (HSA) or a Health Reimbursement Arrangement (HRA).

(HR Daily Advisor) Read More
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