The Perez Family came to Isles after hearing about our mortgage assistance service from a coworker. After 11 years in his home, Mr. Perez was behind on his mortgage because his wife was not able to work since the birth of their twin boys. Because he had purchased the home with a friend, he was not qualified for the HMFA program that assists with missed mortgage payment due to job loss or medical issues. Mr. Perez didn't know what his options were.
Isles housing counselor, Elena Hung-Shum knew what to do. She worked to remove his friend from the deed and off the mortgage. After a few trial payments, Elena was able to negotiate with the bank to modify the mortgage and get him back in good standing.
But the story doesn't end there. After getting his home out of foreclosure, Elena learned that one of his twins had an elevated lead level. She referred him to our lead testing and hazard control service. Isles discovered deteriorating lead paint in multiple windows and, within a few weeks, completed lead safe repairs. Since the remediation, the child's lead levels have come down.
Because of this work, several of Mr. Perez's coworkers have come to Isles as new customers. Some are working on buying their first home, improving their credit, or obtaining mortgage assistance. By offering comprehensive housing services, we're growing our impact in important ways.