17 April 2017  | Professional Development Event 
(itSMF Members Attend for Free)

"ITSM and the Evolution of Gamification




Monday 17 April 2017
7.00 pm to 9:00 pm 
* Registrations & Refreshments start from 6.30 pm

National Volunteer & Philanthropy Centre |
6 Eu Tong Sen Street |
Clark Quay Central | #04-88 Singapore 059817


itSMF Members: 
Each itSMF Member can bring A Guest for Free.

NTUC/ U Associate Members
(Early Bird till 10 Apr 17) 
Normal: S$60.00

Non-Members: S$30.00 (Early Bird till 10 Apr 17)
Normal: S$60.00

itSMF Singapore Chapter  
+65 63275688  

ITSM has been around since the 1980s and has evolved significantly since the first version of ITIL to the current 2011 edition. Paul Wilkinson is recognized as one of the leading influential figures in the ITSM industry. Come listen to one of the stalwarts of the industry and hear first hand how he sees this evolution and also how gamification and experiential learnings is fast becoming a preferred way to impacting real life practical knowledge to staffs within organizations these days. A founding member of Gamingworks, Paul has dedicated his life to the betterment of the ITSM industry and also the development of new and innovative gamification products.

Speaker Profile

Paul Wilkinson has been involved in the IT industry for more than 25 years and has a broad background in IT operations, IT management and product innovation and development. He was project team lead in the original BITE (Business & IT Excellence) process modeling of ITIL, an ITIL V2 author and member of the ITIL V3 advisory group.

About  Sapience Consulting Pte Ltd
Sapience Consulting is a privately owned independent Management Consultancy and Training  organization headquartered in the Republic of Singapore but with office locations and partners  throughout Asia. As one of the leading Service Management consultancy in the region, Sapience has been actively involved in the ITSM industry for the last decade and is also the only accredited Axelos Best Practice Consulting Partner within South East Asia.
Sapience Consulting is also a Gold Delivery Partner for Gamingworks and carries the full suite of business simulations offered by Gamingworks.

PDPA Consent 
By choosing to register for this event, you agree to the processing of your personal data as set out in itSMF-Singapore Chapter's Data Protection Policy ( http://www.itsmf.org.sg/itSMF-SG_Data_Protection_Policy_online_v1_0.pdf).  Please contact us at customercare@itsmf.org.sg for any queries or requests related to your personal data processing.

All programs and events are subject to change and/or cancellaton due to scheduling conflicts, availability of the speaker, low registration and/or circumstances beyond the control of the itSMF Singapore Chapter.

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Come Join Us ...

In a strategic and targeted effort to grow the awareness and membership base of the chapter, the chapter will be forming a Membership Working Group comprising of member volunteers and chaired by one of the chapter council members. This working group will focused on growing the awareness of the chapter and membership outreach activities.

With this in mind, the chapter is currently inviting volunteers to join the working group to help out in the chapter's membership outreach activities. All interested members are encouraged to send an email to the chapter Secretariat to find out more details.