itSMF Singapore Newsletter - July 2015

Greetings from itSMF Singapore Chapter!


In this Newsletter:

  • Wrap of June itSMF International Event : Chapter Leaders Conference in Paris
  • Upcoming Event : Data Analytics and ITIL - July 29
  • Special Offer: itSMF Australia National Conference
  • Training Opportunities: SMU Courses
  • itSMF Bookstore


Wrap of June itSMF International Event:  Chapter Leaders Conference in Paris


itSMF International hosted their Annual Chapters Leadership Conference in Paris on June 6 & 7.
It was a unique opportunity to meet the fellow chapter leaders from other countries and share information of running successful itSMF chapters that bring more value to our members and sponsors.  

There were 20+ Chapters represented and the two day conference was devoted to discuss the international strategies, collaboration opportunities across various chapters and sharing knowledge. 



Of the many actions that came out of the conference, some of particular interest to our members & sponsors community are:- 

  • A new and more efficient Global Website being launched by itSMF International. We are proud to say that itSMF Singapore is one of the first pilot testers for this site. It 

    would improve our interactions with members and sponsors.

  • A newly revamped Social Media strategy, again to improve our interactions. 
  • Better access to and sharing of international white papers and speakers. 

       More details of the above shall be shared with you in due course, so stay tuned. 


You and the itSMF Singapore Chapter were proudly represented by the itSMF Singapore President Vinay Jain.  All itSMF chapters work very similarly, based on active members, and we can be proud of itSMF Singapore and our success at past events. Networking, communities and sharing are keys to success, we look forward to seeing you in our future events.



Upcoming Event "Data Analytics for ITIL" ~ 29 July 2015



Wednesday 29 July, 2015
7.00 PM to 9:00 PM 
* Registrations & Refreshments start from 6.30 PM




Singapore Management University (SMU)

School of Accountancy/ School of Law
Seminar Room 1.2

60 Stamford Road, Level 1
Singapore 178900


itSMF Members: Free

*For itSMF members who registered for this event but fail to attend without prior notice or a valid reason, a no-show fee of SGD 60.00 will be charged. 


Non-Members: SGD 60.00

* Early Bird fee at 50% off! 

(Valid until 10 July 2015)




itSMF Singapore Chapter

+65 63275688



Data Analytics (also known as Data Science) is a new emerging field that is generating a lot of interest and excitement in the marketplace about how it helps businesses make better, more informed decisions.

However, it doesn't seem to be anything new to IT at all; we have been doing analytics since forever. Is it really different? Since businesses benefit from using it, can IT benefit too? How? 

Let's have a discussion on what Data Analytics and what it's related terms mean, how it can help us to better manage IT and some considerations about what the hype doesn't tell you.

See you there! 

Speaker Profile

Alvin has spent over 15 years working/consulting for companies in FMCG, Government, Banking, Engineering, Real Estate industries, IT Service Providers & Telcos.  His experience spans from local, regional and global roles in ITSM, Project, Programme, Portfolio Management & IT Governance, from both service provider and customer perspectives, that h e uses to balance theory with practicality to help businesses maximise their IT efficiency, increase operational stability and increase user satisfaction.  He recently attended a year long MOOC (Massive Open Online Course)  on Data Science Specialization  sponsored by IDA that gave him some insights and sated some of his curiosity.  
Event Link:

SPECIAL RATE for itSMF Singapore members to attend itSMF Australia's 18th Annual National Conference: Service Management 2015

Service Management 2015

itSMF Australia's 18th Annual National Conference

Bringing together today's and tomorrow's IT enterprise leaders. 
   Program session times are live

Sofitel Sydney Wentworth, Australia
20 - 21 August 2015 (Thur & Fri)

19 August 2015 (Wed)

itSMF Singapore Chapter special discounted rate of $500 pp for this multi-day event.
This is a considerable discount off on the normal price of $1250. If you're keen to attend, please reach out to and we shall help you register. 

Service Management 2015 will help you harness the frameworks, methodologies, 
standards and processes right for you and your organisation.

      Attend Service Management 2015 to:
  • Discover how to build value for your customers
  • Help your organisation improve delivery of business outcomes
  • Understand how to get the absolute best out of your team
  • Explore new approaches and tried and true frameworks
  • Learn more about the opportunities and challenges of a rapidly changing environment
  • Come away energised, motivated and re-focussed
Service Management 2015 is YOUR   opportunity to  network with your peers; meet influential keynote speakers, attend invaluable  educational sessions 
and gain useful industry knowledge.

Training Opportunities: SMU Courses
As the lead provider to design and deliver quality training programmes for the financial services industry, the Financial IT Academy@SMU (FITA) focuses on equipping mid-career professionals and fresh graduates with useful and relevant skills, knowledge and capabilities thereby laying a stronger foundation for the financial services sector.  Get equipped with enhanced IT capabilities and knowledge of the business needs and processes of financial institutions through our integrated and concise courses.  Make your mark in financial IT with FITA.


itSMF BookStore

PRINCE2 Agile - available to order through the itSMF Singapore bookstore now

PRINCE2 Agile? from AXELOS supports a new qualification aimed at combining the PRINCE2? and Agile project management methodologies. It provides the most up-to-date and relevant view of Agile for PRINCE2 practitioners.

Released in June, the PRINCE2 Agile covers a wide range of Agile concepts - including Scrum,       Kanban and Lean Startup - as well as introducing agilistas to PRINCE2's governance                     requirements. 

Aimed at anyone directing or involved in a PRINCE2 project, PRINCE2 Agile examines the             interactions between the PRINCE2 and Agile approaches, and explains how each can be               adapted to accommodate the other.

Buy this guide today  for essential guidance on combining PRINCE2 and Agile to create the world's most complete project management solution!

ItSMF Singapore members receive 10% off purchases from the itSMF Bookstore.   

Shop now >>

Related products:

Great reasons to shop at the itSMF Singapore Bookstore:

  1. 10% member discount
  2. ITIL & ITSM resources in all formats
  3. Prices cheaper than Amazon
  4. Shipping from a Hong Kong warehouse
  5. Denominated in Singapore Dollars

Get connected ....    

The itSMF Singapore website was enabled for social media in 2011 in an attempt to more speedily linkup and engage with members.  Our initial analysis of the statistics indicate some 200+ members have "made connections".  Be part of the action-get connected by just clicking on the icons created on the top right corner of the itSMF Singapore website main page ( ).