August 2019
Focus on what you can control
Are you unsure about the future of your improvement project? Or perhaps your project has lost momentum because your organization is adapting to ongoing health system changes?
It might be time to take a step back, regroup, and look at what is within your locus of control. 

Think of some small but significant ways you can influence the improvement climate in your team or unit.  Here are some examples to get you inspired:
  • Get the most out of your meetings. Set reasonable objectives, ensure that key decisions are made, and follow up on action items.
  • Avoid repeating barrier assessments. These will only discourage you and your team. Instead ask stakeholders to attempt tiny tests of change and report back.
  • Look for ways to improve role clarity among your peers or staff. Make sure to use a consensus approach! This will contribute to psychological safety on your team.
  • Give and receive feedback regularly. Ensure that the feedback you give out is timely, direct, and objective.
  • Find out what matters to your peers or staff. Take every opportunity for a brief social interaction. A quick hello or a coffee break can build trust that will enhance your improvement efforts.
Our QI coaches share bright ideas to support people who care for older adults living with frailty, and who want to learn from and inspire others. To share tools and experiences or ask for advice from others, including our QI coaches,  join the sfCare Forum  or email us .

H ô pital Montfort recognized as a global resource for bilingual healthcare
Hôpital Montfort joined the Senior Friendly Hospital ACTION (Accelerating Change Together In Ontario) collaborative in 2015, with a focus on mobilizing older adults in the ICU. As part of the SFH collaborative, they shared their learnings and resources with others. Now Hôpital Montfort is being recognized for their best practices and collaboration by the Registered Nurses Association of Ontario (RNAO) as the first Francophone Best Practice Spotlight Organization (BPSO) Host.
By becoming a BPSO host, Hôpital Montfort becomes a collaborative organization for national and international Francophone sites to share experiences in encouraging, promoting and maintaining best nursing practices for bilingual patient care. The RNAO Best Practice Guidelines that have been implemented at Hôpital Montfort which are specific to older adults include: "Delirium, Dementia, and Depression in Older Adults", and "Prevention of Constipation in the Older Adult Population". Click here to learn more.
September 19, 2019, 12-1pm
sfCare Caregiver Education Project, Sarah Gibbens, RN, MN, GNC(C), PhD(c) and Susan Bacque, BSc, MA
T he Regional Geriatric Programs of Ontario (RGPO) is co-designing educational resources with family/friend caregivers of older adults living with frailty. 

RGPO hosted focus groups with caregivers across Ontario to understand experiences, learning needs, and preferred method(s) of learning through a project entitled the Senior Friendly Caregiver Education Project. The focus groups were on topics related to frailty: delirium, mobility, continence, nutrition, pain, polypharmacy, and social engagement. 

Come learn about how and what caregivers prefer to learn about frailty and some key messages for health care professionals that may support clinical practice.  Click here for more information or to register.

Our free webinar series provides an excellent opportunity to learn from and engage with local and international subject matter experts. Click here to see past webinarsClick here to sign up for webinar invites.

Have you accessed our latest clinical education modules + tools?
If you and your teams are looking for resources to support best practices in care for frail older adults, look no further than the RGP's new clinical learning series that is available at no charge.
Questions about how to use these new tools?
Watch our introductory webinar to hear frequently asked questions about the sfCare Learning Series and an example of how the tools will be used at one organization.
We love to hear about the creative ways that organizations use our tools in practice! Click here to send us a quick message if you plan to use these materials in your organization.

Register now for the 15th annual GEM conference
This year's theme is "Frailty in the Emergency Department: Hidden Challenges and Innovations"
When: Thursday, October 10, 2019, 8:00 am-4:00 pm
Where: Holiday Inn Toronto, Yorkdale, 3450 Dufferin Street, Toronto, Ontario
About: Our keynote speaker is Dr. Michael J Bullard, who led the creation of the frailty CTAS modifier and developed the eTRIAGE clinical decision support tool. The conference will also include workshops on mental health issues, Parkinson's disease, vision impairment screening and management, acute head injury, and more.

Find more senior friendly resources:
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