August 2025

Customer Access

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PrimeMLS Cares

 

Upcoming Training


See what's scheduled for FREE training in September!

Supra Services


Due to a steep decline in usage over recent years, the PrimeMLS Board of Directors voted to discontinue lockbox and eKEY services. The contract with Supra ends in June of 2026. Stay tuned for details when specific services will end.

How to Re-Subscribe Contacts

If a contact has unsubscribed from Paragon emails, you don’t have to lose touch! Re-subscribing them is quick and ensures your clients continue to receive listing alerts, updates, and other important communications. Keeping them connected means better service, smoother transactions, and stronger relationships. Watch our short video to learn how to easily re-subscribe your contacts in both Paragon Connect and Paragon Professional!

 

Paragon Field Change

If you sell a property to a buyer without agent representation, a more accurate option will be available for selection in the Buyer Agent field in Paragon as of September 2nd.


Previously, you had to select “a Non-PrimeMLS Member” in the Buyer Agent field. That choice works when the buyer is represented by an agent who isn’t a PrimeMLS subscriber, but it doesn’t apply if the buyer has no agent at all. Beginning September 2, the "None - no buyer representation" selection will be added to the Buyer Agent field picklist.

PrimeMLS Fees

Q4 fees have been invoiced and are available to be paid via the PrimeMLS Dashboard and are due by October 1, 2025. Invoices can be viewed and paid within the Account Balances section of the PrimeMLS Dashboard.

MLS Balance: This is where most PrimeMLS customers will view their invoice and pay their quarterly fees. Autopay may be set up for these invoices; see instructions below.


Office MLS Balance: This is where invoices for unlicensed admins (head office admins, branch office admins, and unlicensed assistants) and any fines assessed to the office are available to be viewed and paid. It is only accessible to Office Heads. Autopay may be set up for these invoices; see instructions below.


Member MLS Balance: This section lets Office Heads view and pay all invoices associated with the office, including outstanding quarterly fees and any fines assessed to agents within the office. It is only accessible to Office Heads. Autopay cannot be set up for these invoices.

If you have set up autopay for your MLS or Office MLS Balance(s), no action is needed. For those who wish to set up auto-pay, you can accomplish this on your PrimeMLS Dashboard, by following these instructions:

  1. Go to the Member tab and choose "My Profile."
  2. Select "Payment on File"
  3. Select "Store my payment type on file and sign up for Autopay."
  4. Enter the required information and tap "Submit Profile."


The same can be accomplished at the office level by selecting the Office tab and choosing "My Office Profile." Setting up autopay for the office is applicable to invoices in the Office MLS Balance.

Check Out the 2025 AI Guide

At the end of July, we, along with 4 other MLSs from across the country, hosted the Mini Virtual MLS Summit and it was packed with insights! If you couldn’t join us live, don’t worry; you can still catch all the highlights.


✨ Check out the 2025 AI Guide!

This handy booklet is your roadmap to navigating AI in real estate, complete with prompt tips, tool breakdowns, and practical ways to put AI to work for you.


🎥 Watch the Summit Recording

In just over 90 minutes, you’ll hear from thought leaders at Google and IBM, learn from real broker stories (including a PrimeMLS customer), see product demos, and dive into important discussions on ethics, the future of AI, and more.

Training from PrimeMLS Partners

Are you taking full advantage of your PrimeMLS subscription? It's so much more than access to the MLS software, and the best way to learn how you can benefit is through free training! Many of these training opportunities are hosted exclusively for PrimeMLS customers! Click the links below to register for all classes.

Product Update

September 4th at 1:00 PM

This is for you if you want an overview of all the new RealReports updates that were released in the last four months. You’ll walk away with knowledge of key features like Aiden ‘Research Mode’, new data types (market trends, internet speeds, gov’t incentives, cell coverage), report order/visibility settings, social sharing, and more.

Social Media & AI Marketing: Real Estate Strategies That Work

September 11th at 10:00 AM

Join ZipperAgent to learn how to build stronger relationships, generate quality leads, and market yourself through social media, video, ChatGPT, SEO, and blogging! Get ready for practical strategies, inspiration, and energy to take your business to the next level. Plus, 2 NH CE's!

RatePlug 30-Minute Overview

September 17th at 3:00 PM

Rates are going down, which means more buyers are entering the market. RatePlug adds mortgage products and monthly payment options to listings you share with your buyers. Understanding the true monthly costs associated with a specific property will help your buyers make an informed decision and educate them on available mortgage options, which are provided by your trusted lending sources. Now you can be the source of reliable payment information for every property you list or show through automated displays.

Learn to Create Free & Easy Floor Plans in Minutes!

September 23rd at 2:00 PM

Learn more about CubiCasa, the go-to app used by thousands of real estate professionals every day to create floor plans in only 5 minutes. Greatly improve your listings and listing presentations FOR FREE! Cubicasa covers the benefits of adding a floor plan to your listing media, and how the technology works.

Training from PrimeMLS

Find all education opportunities on the PrimeMLS Training Calendar via the PrimeMLS Dashboard. Click the links to register for all classes below.

New Member Orientation - 1 NH/VT CE!

September 4th 10:00 AM - 11:00 AM

September 8th 6:00 PM - 7:00 PM


Paragon Connect: Mobile & More! - 2 NH/VT CE's!

September 5th 10:00 AM - 12:00 PM

September 29th 2:00 PM - 4:00 PM

Paragon Connect is the newest view of the Paragon database and is available for use on any device, including as an app! We will cover multiple search options, including a map-based search and multiple ways to share results. Learn how to customize the search template to find specific results and customize the results spreadsheet to see specific information from those results. Setting up a contact to receive auto emails and access the Collab Center is a breeze in Paragon Connect. You'll appreciate the benefits of giving your Sellers Collab Center access. We will review adding and maintaining listing inventory in Paragon Connect and how you can use EasyCMA to assemble a CMA in minutes!


Listing Maintenance: Here, There, Anywhere! - 1 NH/VT CE!

September 18th 10:00 AM - 11:00 AM


Beyond the Basics: Map Search & Customizing Results & Reports - 1 NH/VT CE!

September 18th 2:00 PM - 3:00 PM


CMA Overview - 1 NH/VT CE!

September 23rd 2:00 PM - 3:00 PM


Paragon Comprehensive - 3 NH/VT CE's!

September 24th 10:00 AM - 1:00 PM


PrimeMLS Rules Overview - 1 NH/VT CE!

September 25th 10:00 AM - 11:00 AM

support@primemls.com | www.myprimemls.com | www.primemls.com

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