Solution: Residential Apartment Complexes- PIAB
Brief Summary: A longstanding MetTel partner had us assist the customer with their 75 locations - disparate analog POTS lines. With a pending contract expiry, MetTel needed to quickly migrate before the customer was forced off the service or highly penalized.
Each property and line was to be invoiced separately so individual client IDs and customer profiles were established within BRUIN. First phase of the project was to get all business lines migrated to MetTel POTS service with a small subset upgraded to PIAB right away, pending line types. Second phase was to upgrade the remaining lines to POTS Transformation - 1000 POTS lines.
The end result was an immediate 8% savings on analog POTS lines and 15% with PIAB. The agent received a $25K upfront and $4,500 residual. Overall, the customer was thrilled with MetTel's ability to set up individual entities within the system but manage the entire project as one.
|