September 2025

Customer Access

PrimeMLS.com

PrimeMLS Cares

 

Upcoming Training


See what's scheduled for FREE training in October!

Supra Services


Due to a steep decline in usage over recent years, the PrimeMLS Board of Directors voted to discontinue lockbox and eKEY services.


The contract with Supra ends in June of 2026.


PrimeMLS will stop issuing lockboxes on 10/31/25.

Unlock More With

Property Panorama

Did you know that free virtual tours for every agent are just the beginning of what Property Panorama can deliver? Check out these powerful add-on services that help you promote your listings and your brand and share more data with your customers and clients.


🚀ADtensify

Take your marketing further with automated digital ads, both image and video, across the web, Facebook, and Instagram. Build campaigns that showcase your listings or promote your brand.


📊Neighborhood Insights

Bring your listings to life with interactive local data, from attractions and amenities to demographics and neighborhood scores. It's the perfect way to show your buyers the full picture of a community.


Want to see how it works? Watch the video below from Property Panorama and explore how these tools can help you stand out.

 

Important Paragon Updates

Dedicated Virtual Tour Section



The Virtual Tour fields will be moved up to their own dedicated section in the Collab Center and on Collablink reports making it easier for customers and clients to view virtual tours! It'll be located directly beneath the Public Remarks.

New Selection for Commercial Sale & Commercial Lease


"Restaurant" is now available as a selection in both the "Business Type" and "Business Type Use" fields. If this applies to your listing, selecting this option helps make your listing easier to find for agents and customers/clients actively searching for restaurant spaces. More visibility = more opportunity.

PrimeMLS Fees

Q4 fees have been invoiced and are available to be paid via the PrimeMLS Dashboard and are due by October 1, 2025. Invoices can be viewed and paid within the Account Balances section of the PrimeMLS Dashboard.

MLS Balance: This is where most PrimeMLS customers will view their invoice and pay their quarterly fees. Autopay may be set up for these invoices; see instructions below.


Office MLS Balance: This is where invoices for unlicensed admins (head office admins, branch office admins, and unlicensed assistants) and any fines assessed to the office are available to be viewed and paid. It is only accessible to Office Heads (this includes Office Admins, Firm Admins, Head Appraiser/Assessors & Brokers). Autopay may be set up for these invoices; see instructions below.


Member MLS Balance: This section lets Office Heads view and pay all invoices associated with the office, including outstanding quarterly fees and any fines assessed to agents within the office. It is only accessible to Office Heads. Autopay cannot be set up for these invoices.

If you have set up autopay for your MLS or Office MLS Balance(s), no action is needed. For those who wish to set up auto-pay, you can accomplish this on your PrimeMLS Dashboard, by following these instructions:

  1. Go to the Member tab and choose "My Profile."
  2. Select "Payment on File"
  3. Select "Store my payment type on file and sign up for Autopay."
  4. Enter the required information and tap "Submit Profile."


The same can be accomplished at the office level by selecting the Office tab and choosing "My Office Profile." Setting up autopay for the office is applicable to invoices in the Office MLS Balance.

Compliance Corner

Want to let buyers know that concessions are available? Great! Just remember: there are rules around how you can share those details.


✅ You can state in the remarks fields that concessions are being offered.

🚫You cannot include specific dollar amounts, percentages, or any references to dollar amounts or percentages.


Here are some simple examples to show how you can share that concessions are offered while staying compliant with NAR and PrimeMLS Rules:

  • YES - "Seller will consider concessions."
  • YES - "No seller concessions."
  • NO - "Seller is offering $3 in concessions."

Training from PrimeMLS Partners

Are you taking full advantage of your PrimeMLS subscription? It's so much more than access to the MLS software, and the best way to learn how you can benefit is through free training! Many of these training opportunities are hosted exclusively for PrimeMLS customers! Click the links below to register for all classes.

Aiden 'Research Mode'

October 7th at 1:00 PM

This is for you if you want to understand how Research Mode transforms Aiden from a quick-answer assistant into a deep-analysis powerhouse built to help agents stand out in an increasingly competitive, high-stakes market. You'll walk away with a clear understanding of how to use Research Mode granular neighborhood analysis, zoning/land use assessment, hyperlocal market trends and municipal regulations, comparative market deep dives, investment potential insights, and more, all in seconds! We'll show how the tool sources and cites trusted data, delivers fully traceable insights, and helps you win more clients with confidence.

Create, Engage, & Convert with Ask The Agent

October 8th at 11:00 AM

October 15th at 11:00 AM

October 29th at 11:00 AM

Ask The Agent empowers you to show up everywhere, answer every question, and stay top-of-mind without working 24/7. With your AI-powered digital twin, you’re turning one video into thousands of conversations! It's automated, authentic, and always on-brand. This is how agents are scaling trust, visibility, and closings with less burnout and more freedom.

Social Media & AI Marketing: Real Estate Strategies That Work

October 10th at 10:00 AM

Join ZipperAgent to learn how to build stronger relationships, generate quality leads, and market yourself through social media, video, ChatGPT, SEO, and blogging! Get ready for practical strategies, inspiration, and energy to take your business to the next level. Plus, 2 NH CE's!

Quarter 3 PrimeMLS Market Highlights

October 16th at 10:00 AM

If you are looking for an easy-to-understand breakdown of the current market for your clients, this 30-minute overview will review everything you need to know. This session explores the current state of the market by examining key indicators, including pricing, sales activity, buyer demand, and inventory, as well as demonstrating how to delve deeper into your local area using GreenLight's free market reporting within the PrimeMLS toolkit. A full PDF of the most recent 2025 Q3 Quarterly report will be available for those in attendance.

CubiCasa 101: Create Free & Easy Floor Plans

October 28th at 2:00 PM

Learn more about CubiCasa, the go-to app used by thousands of real estate professionals every day to create floor plans in only 5 minutes. Greatly improve your listings and listing presentations for FREE! Cubicasa covers the benefits of adding a floor plan to your listing media and how the technology works.

Training from PrimeMLS

Find all education opportunities on the PrimeMLS Training Calendar via the PrimeMLS Dashboard. Click the links to register for all classes below.

New Member Orientation - 1 NH/VT CE!

Otober 6th 2:00 PM - 3:00 PM

October 14th 11:00 AM - 12:00 PM


Just the Basics: Customizing Search & Sharing Results - 1 NH/VT CE!

October 8th 2:00 PM - 3:00 PM


Paragon Connect: Mobile & More! - 2 NH/VT CE's!

October 9th 10:00 AM - 12:00 PM

October 21st 2:00 PM - 4:00 PM

Paragon Connect is the newest view of the Paragon database and is available for use on any device, including as an app! We will cover multiple search options, including a map-based search and multiple ways to share results. Learn how to customize the search template to find specific results and customize the results spreadsheet to see specific information from those results. Setting up a contact to receive auto emails and access the Collab Center is a breeze in Paragon Connect. You'll appreciate the benefits of giving your Sellers Collab Center access. We will review adding and maintaining listing inventory in Paragon Connect and how you can use EasyCMA to assemble a CMA in minutes!


Set It & Forget It: Recipe for Collab Center Success - 1 NH/VT CE!

October 16th 2:00 PM - 3:00 PM


Maximizing PrimeMLS Tools & Benefits - 1 NH/VT CE!

October 23rd 2:00 PM - 3:00 PM


Paragon Comprehensive - 3 NH/VT CE's!

October 27th 10:00 AM - 1:00 PM


CRS Overview - 1 NH/VT CE!

October 28th 10:00 AM - 11:00 AM

support@primemls.com | www.myprimemls.com | www.primemls.com

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