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The Coop was in a growth mode and capitalizing on advertising cost-share funds made available by their feed supplier, Land O’ Lakes. The assistant manager at HCE, one of Barb’s primary contacts, was Randy Broesder. Today Randy is general manager of Farmers Coop Association based in Forest City, Iowa, and remains a customer of HMG.
Looking back, Randy remembers the HMG-created newsletter at HCE being a tool used to reach non-customers. They sent it to all households with a Holstein address to build awareness of the Coop and its offerings. “Barb spent a lot of time with us, probably coming over to see us every-other week,” Randy recalls. That personal service is one of the reasons why Randy continues to do business with HMG today.
While Forest City is farther from Early than Holstein, HMG continues to help Farmers Coop Association tell its story to staff with an employee newsletter and reach customers with a monthly newsletter enclosed in statements. HMG is now also working with Randy and his team to develop social media marketing and digital presence. Other projects HMG does for FCA include letters, invitations, and online content. Monthly calls on FCA, including visits at their locations in Leland, Iowa, and Kiester, Minnesota, help keep the process moving forward. “I’m from the old school and like person-to-person contact,” Randy explains. And HMG is happy to make that happen.
As Randy’s communications needs have grown and changed over the decades, so have the abilities of HMG to meet them. We are honored and proud to call our first customer a customer yet today!
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