Interviews

Resilience Is a Team Sport: McLaren’s Sam Jacques on Operation Vital Signs

Samantha Jacques, PhD, VP of clinical engineering at McLaren Health Care and vice chair of HSCC's Cybersecurity Working Group, explains why cyber resilience is a shared discipline and how Operation Vital Signs will test the sector’s coordinated response this July.

WVU Medicine’s Dilcher Says Token Costs Are the New Governance Challenge in Epic’s Agent Factory

Brian Dilcher, MD, Associate CMIO and Director of Emergency Medicine Clinical Informatics at WVU Medicine, explains why token efficiency is becoming the central governance question for health systems as they begin building and pricing their own agents inside Epic's Agent Factory.

News

Token Sprawl Will Inflate AI Coding Costs by 2028, Gartner Predicts

Gartner predicts AI coding costs will surpass the average developer's salary by 2028 as token consumption surges and consumption-based pricing spreads. Nitish Tyagi, senior principal analyst at Gartner, says a governed operating model is the only reliable check on runaway spend.

Articles & Columns

Ochsner Rebuilds Hospitalist Documentation Around Automation and AI

Jason Hill, MD, System Vice Chair, Hospital Medicine & Innovation at Ochsner Health, describes a decade-overdue documentation overhaul now live for every hospitalist across 46 hospitals. Automated smart texts assemble the record from orders and care delivered, with AI generating the hospital course, returning clinician time to the bedside.

The Hidden Risk of Legacy Medical Devices in Cyber Incidents

Phil Englert, VP of Medical Device Security at H-ISAC, warns that legacy medical devices unsupported by manufacturers become critical failure points during cyber incidents, offering attackers persistent footholds. With vendors often unwilling or unable to restore them, he urges proactive lifecycle management, inventory, and replacement planning.

When Skipping a Risk Analysis Becomes the Violation

Ronald Fletcher, Information Services Privacy Specialist at Franciscan Health, walks through a cloud EHR migration that triggers a ransomware breach and OCR scrutiny. He explains that any change to how ePHI is stored or accessed demands a documented risk analysis.

The Most Important Thing I Did That Night Had No Billing Code

John Lee, MD, emergency doc at Edward Hospital Naperville and Epic consultant, says healthcare is an infinite game that finite metrics cannot score. Deploying AI to optimize throughput and coding industrializes existing dysfunction. The design imperative is sorting friction and automating administrative drag while protecting the unbillable moments that constitute real care.

Why Clinicians Will Demand Unified AI Healthcare Platforms

Stephon Proctor, PhD, Associate CHIO at Children's Hospital of Philadelphia, traces how clinician expectations have evolved from directing chart queries to wanting AI that fuses patient context with medical knowledge. He predicts the eventual winners will build seamless end-to-end platforms where every capability works together cohesively.

Why Abridge's Security Architecture Doesn't Settle the Trust Question

Brian Dilcher, MD, Associate CMIO at WVU Medicine, examines how Abridge's mandatory enterprise contracts create a stronger PHI posture than free, NPI-based sign-up models, but cautions that secure data handling leaves recommendation integrity unresolved as payer partnerships and investor pressure grow.

From our Sponsors

Data, System and Identity Sprawl All Need A Strategy

George Jones, Regional Director – Healthcare at Netskope, traces failed zero trust efforts to its ambiguity as an architectural model and the visibility gaps created by SaaS, identity, and data sprawl. He positions complete traffic visibility and unified policy enforcement as the foundation for continuous verification across users, devices, and data.

Upcoming Webinars

Click Here to Register for Any of the Webinars Below


When to Pull the Plug: Strategies for Building an Application Decommissioning Discipline (7/15)

  • Zafar Chaudry, MD, Former SVP – Chief Digital Officer & Chief AI and Information Officer, Seattle Children's
  • Adar Palis, SVP of Clinical & Revenue Cycle Applications, Providence
  • Juan Rojas, MD, Associate CMIO, Rush University Medical Center


Building AI Literacy Across the Health System Workforce (8/4)

  • Ilo Romero, CHCIO, VP/Associate CIO, WVU Medicine
  • Pam Austin, Former SVP/CIO, Ballad Health
  • Guido Giunti, MD, PhD, Chief Data Officer, St. James's Hospital Dublin

Streaming Webinars

Click Here to Access These Events & Our Entire Streaming Library



Leaning Into Internal Development: Expanding the Build Option for New Application Requests (6/16)

  • John Halamka, MD, President, Mayo Clinic Platform
  • Melek Somai, MD, MPH, VP, Chief Technology & Product Officer, Inception Health – The Innovation Arm of Froedtert ThedaCare Health


Governing AI Data Flows: Strategies for Securely Enabling Clinicians (Sponsored by Netskope)

  • Anahi Santiago, CISO, ChristianaCare
  • Krista Arndt, Associate CISO, St. Luke’s University Health Network
  • Antonio Davis, Director-Head of Information Security (CISO), Northeast Georgia Health System
  • Robert Butler, Director, Information Security, Netskope


Optimizing Patient Throughput: Technology Strategies for Discharge Efficiency – Sponsored by iHarbor, the University of Maryland Medical Systems's Innovation Center

  • Sonney Sapra, Chief Information and Technology Officer, UVA Health 
  • Juan Rojas, MD, MS, Associate CMIO, Rush University Medical Center
  • Warren D'Souza, SVP/Chief Innovation Officer, University of Maryland Medical System

Most-Read This Week

WVU Medicine’s Dilcher Says Token Costs Are the New Governance Challenge in Epic’s Agent Factory – 6/23/2026


Rady Children’s Fernando Says Operational Engagement Is the Key to Cyber Resilience – 6/14/2026


Schneck’s Rice: Clinician Scoring, Independence Drove Meditech Expanse Pick Over Epic – 5/27/2026


Epic Expands Reach Among Smaller Hospitals as Oracle Health Losses Mount, KLAS Finds – 5/14/2026


Moffitt’s Lindsay-Wood Says Enterprise Imaging Consolidation Started With One Problem That Wouldn’t Scale – 6/9/2026

New YouTube Shorts

The Attack CISOs Fear Most | Sahan Fernando #healthsystemCIO #Cybersecurity #HealthcareIT

Sahan Fernando, CISO, Rady Children's Hospital - San Diego


AI's Biggest Problem Isn't AI | Halamka, Mayo #HealthcareAI #DigitalHealth #healthsystemcio

John Halamka, MD, President, Mayo Clinic Platform


The Imaging Problem Nobody Fixed | Lindsay-Wood #healthsystemCIO #EnterpriseImaging #HealthcareIT

Beth Lindsay-Wood, Chief Informatics & Technology Officer, Moffitt Cancer Center


Medical Evidence Doubles Every 73 Days | Kos, Heidi #healthsystemCIO #HealthcareAI #DigitalHealth

Simon Kos, MD, Chief Medical Officer, Heidi Health


EVP of Clinical Continuity | Walders #CyberResilience #BusinessContinuity #healthsystemCIO

William Walders, EVP/Chief Digital & Information Officer, The Joint Commission

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