AireSpring Wins 2025 Channel Program Excellence Award

We’re pleased to announce that we’ve won the 2025 INTERNET TELEPHONY Channel Program Excellence Award, recognized for our 100% channel-only model, award-winning customer service, and a robust technology platform that blends automation with live, expert support.

For more than two decades, AireSpring has remained family-owned and operated, ensuring stability, on-time commissions and a culture of trust.

Why Partners Choose AireSpring

  • 100% channel-only: no direct sales force.
  • Global scale: connectivity across 190 countries via 265+ carriers/ISPs; single contract, single invoice.
  • Comprehensive portfolio: managed connectivity, SD-WAN/SASE, security, networking, mobility, cloud voice/UC, and more.
  • Automation + live experts: AIreCONTROL for visibility, analytics, and centralized control paired with AIrePOD Tier-3 engineers for real-time human support.
  • Free solution evaluations: highly certified solutions engineers provide no-cost design reviews and recommendations.
  • Partner Margin & Incentives: industry-leading pricing, compensation, and SPIFFs on renewals to maximize partner earnings.
  • Service Reliability & Assurance: QuoteSpring real-time quoting, DAX order tracking, dedicated project managers and managed services engineers, Platinum SLAs (escalation to senior management within 2 hours, one-hour change management, next-day equipment replacement).

“We’re thrilled to receive this prestigious award recognizing our commitment to the channel,” said AireSpring President and CRO Daniel Lonstein. “Our channel-first model, robust partner resources and unwavering focus on customer success continue to drive everything we do. This honor reflects the dedication of our entire team and our ongoing mission to deliver unmatched value to our partners and their customers.”

AireSpring Wins 2025 Communications Solutions

Product of the Year Award

We’re excited to announce that AIreCONTROL has been named a winner of the 2025 Communications Solutions Product of the Year Award, presented by TMCnet.

AIreCONTROL, AireSpring’s AI-powered IT Service, Connectivity and Communications Service Assurance platform provides real-time visibility, proactive monitoring and faster problem resolution across enterprise communications and connectivity from UCaaS and VoIP to SD-WAN, Starlink Internet, and global circuits.

AIreCONTROL uses AI to identify and remediate issues through continuously ingesting millions of data points including network outage feeds, weather alerts, power grid reports, and device telemetry. This AIOPs-driven approach ensures the performance of mission-critical connectivity and communications, from UCaaS and VoIP, Starlink Internet, and global circuits with proactive coverage by AIreMONITOR across both AireSpring and third-party circuits.

“We are honored to receive this recognition which validates our vision of unifying IT, connectivity and communications service assurance under one intelligent, AI-driven platform,” said Avi Lonstein, CEO of AireSpring.

AireSpring Adds New Carrier - Pilot Fiber

We’re happy to announce that we’ve added a new domestic carrier partner to QuoteSpring, Pilot Fiber.

Pilot Fiber offers fiber DIA services mainly in Manhattan, New York, with two, three, and five-year terms available.

Speeds Supported

  • 100M GE | 200M GE | 500M GE
  • 1G | 2.5G | 5G | 7.5G | 10G

For more information, contact your channel manager.

AI isn’t just a buzzword anymore- it’s reshaping how enterprises manage networks, applications, and IT services. Join us for the next partner webinar where we will explore the powerful new features in AIreCONTROL 2.0, AireSpring’s AI-powered next-generation IT Service Management platform.

Discover how AI and AIOps are helping IT teams:

  • Cut alert fatigue - Filter out false positives and focus on the real root causes.
  • Predict outages - Avoid disruptions and performance issues before they affect business operations.
  • Automate ticketing – Leverage AI-driven classification, prioritization, and resolution to resolve tickets.
  • Reduce costs - Scale Tier-3 engineering expertise across every customer environment.
  • Identify Trends- Monitor network performance trends with integrated AI-backed analytics.

This session will give you the tools, talking points, and value propositions you need to drive conversations—and deals—around AIreCONTROL 2.0.

Do not miss this opportunity to get ahead of the AI curve and show your customers the future of IT management.

Partner Webinar:

AI in Action: How AIreCONTROL 2.0 Transforms IT Operations for Your Customers

Date: Thursday, Oct 23, 2025

Time: 2:00 PM to 3:00 PM (ET)

Instructor

Stephen Sigmon

VP Solutions Engineering

AireSpring

Please complete the survey after the webinar for a chance to win a

$100 Amazon gift card.

Sandler Partners National Summit

October 6-9, 2025

Huntington Beach, CA

REGISTER HERE

AireSpring Partner Webinar:

AI in Action: How AIreCONTROL 2.0 Transforms IT Operations for Your Customers

Thursday, October 23, 2025

2:00 PM - 3:00 PM (ET)

REGISTER HERE

Bridgepointe National Tech Summit

October 20-22, 2025

Miami, FL

REGISTER HERE

Capacity Europe

October 21-23, 2025

London, England

REGISTER HERE

AireSpring SD-WAN & SASE Bootcamp

Thursday, October 30, 2025

2:00 PM - 3:30 PM (ET)

REGISTER HERE

Incompas

November 2-4, 2025

Tampa, FL

REGISTER HERE

CVxExpo

November 3-5, 2025

Glendale, AZ

REGISTER HERE

Intelisys Channel Connect

November 3-6, 2025

Austin, TX

REGISTER HERE

Who Should Attend: Technology Advisors & Their Customers

Instructor: Stephen Sigmon, VP Solutions Engineering

Date: Thursday, October 30, 2025

Time: 2:00 PM to 3:30 PM Eastern Time (ET)

Join us for an in-depth overview of SD-WAN and SASE technologies, led by AireSpring’s VP of Solutions Engineering, Stephen Sigmon.

Tailored towards Technology Advisors guiding clients on secure connectivity and networking solutions, this boot camp is designed to give you a comprehensive understanding of SD-WAN and SASE technologies.

Key Takeaways:
  • Evaluate SD-WAN’s Role in SASE: Understand SD-WAN technology as the foundational pillar of SASE architecture.
  • Explore SD-WAN, SD-Branch, and SASE Benefits: Identify the value, potential caveats, and unique capabilities of SD-WAN, SD-Branch, and SASE to meet diverse business needs.
  • Compare Leading Technology Providers: Gain insights into the top solutions from Cato, Fortinet, and VeloCloud SD-WAN (Arista), with practical use cases for each.
  • Discover Managed SD-WAN and SASE Advantages: Learn how Managed SD-WAN and SASE services add value for multi-location and global enterprises.
  • Get a First Look at AIreCONTROL: Explore the capabilities of AireSpring’s AI-powered, cloud-based IT Service Management Platform, designed to optimize and manage enterprise networks.

Space is Limited!

All Attendees Must

Register in Advance!

Instructor

Stephen Sigmon

VP Solutions Engineering

AireSpring

To begin, please tell us a little about yourself, your career in

telecom/technology, and your agency.

I have a project management professional (PMP) certification with a master’s degree in data science. My career began when I started Accord Communications, Inc. with my husband, Craig, in 1998. In the part of Louisiana that I'm from we have a culture of small business ownership—many of my relatives own small businesses—and it’s just a way of life. You develop a very community-oriented perspective when you own a small business, and that’s something that’s been ingrained in us since the beginning.

Candice Murphree

Founder, Accord Communications

Shreveport, LA

In the early days of the business, I handled the networking side for clients and Craig handled the voice. We both dove into VoIP when customers began asking for communications solutions. Understanding, filtering, and cleaning up legacy PBX data to configure new VoIP solutions required a new set of tools and pushed me to develop the data science skills necessary to handle the challenge of educating our customers on the latest technologies and helping them determine what to change or improve. This type of work is where I found my passion. If a customer has a delay or breakdown in communication, whether it’s a telephone call, email, video conference, or working on a shared platform—that can drastically affect their business, and it’s my goal to help prevent that.

The work is difficult but also extremely rewarding. In my experience, removing unnecessary or antiquated IT obstacles in the everyday business life of a customer really pays off and helps them operate more efficiently. Thanks to these efforts, Accord Communications, Inc., has evolved with the changing technologies and demands of our customers for over 27 years. No matter which technology our customers use, our focus is always on understanding how their businesses operate, aligning them with the right technology partners, and ensuring communication between the business and the technology remains intact.

What do you like about working with AireSpring?

AireSpring has a vast network of employees with a long history of technical expertise. When I have a challenging issue with a customer, the team responds quickly to resolve it. When a new opportunity arises, AireSpring pulls people together to find the solution to complex designs with short turnaround times.

"While many companies are only talking about AI, AireSpring has actually developed practical tools that enhance its people’s expertise including the AIreCONTROL IT Service Management platform and the QuoteSpring real-time quoting tool, ensuring that human intelligence is always supported by smart technology."

While many companies are only talking about AI, AireSpring has actually developed practical tools that enhance its people’s expertise including the AIreCONTROL IT Service Management platform and the QuoteSpring real-time quoting tool, ensuring that human intelligence is always supported by smart technology. AireSpring’s commitment to the customer ultimately won us over—the whole team is hungry to succeed and do everything they can to provide an excellent customer experience. So many companies are just trying to sell you something, regardless of whether it’s a good fit, but that’s not the case with AireSpring.

What would you say is the secret to being a successful technology advisor in today’s marketplace?

It’s important in today’s data-saturated landscape to dig in and use all the information you have at your disposal to help visualize your customers’ IT transformations and develop a strategy that aligns with their needs. It’s crucial to find a vendor that’s the best fit, connect with the right people on the vendor's team and serve as an interpreter and advocate for the customer's success.

"It’s crucial to find a vendor that’s the best fit, connect with the right people, and serve as an interpreter and advocate for the customer's success."

Ultimately, growing your business as a technology advisor is about building relationships and being able to form a relationship with a customer to really help improve their processes, make them successful, and determine where the technology is failing them. You have to have grit and be as hungry as any of the vendors—make a commitment, sit down and get it done.

What do you foresee happening in the channel in 2025 (or what is the “next big thing” or “things” you think people should be aware of or get involved in, etc.)?

The bench is thin in the majority of companies. The wiser companies are starting to realize the huge resource investment that it takes for employees to move, copy, clean, and wrangle cumbersome data, and their bottom lines are taking a hit because of it. Every person in your business has to spend time just serving the data. It's a huge resource strain. It's also a major monetary investment that you're not getting any return on because it’s so repetitive.

The implementation of AI is going to streamline that to a degree. In my opinion, the true benefit of advanced data science is eliminating the time employees spend managing data so they can better apply their intelligence to improving outcomes.

"The true benefit of advanced data science is eliminating the time employees spend managing data so they can better apply their intelligence to improving outcomes. I believe it's the people behind the systems that make everything truly work and benefit customers."

But at the same time, any chance I get, I still want to emphasize that I believe it's the people behind the systems that make everything truly work and benefit customers—not just the tools. The decades of experience of knowing how things actually work and how to improve on incremental levels over many years--that's what makes the difference. No AI is ever going to be able to do that.

What are some of your interests outside of telecom?

Everything outdoors. I love the innovations in permaculture, soil regeneration and food forests that are underway in the world today. Turning the history of how we grow food on its head and realizing we can grow our way out of the majority of environmental problems we face today with diverse planting is exciting. I’m converting a lot next to me into a food forest and the changes I have witnessed in the wildlife, soil quality and health of the plants in a small amount of time is astonishing. I’m also a registered dietician. When I’m not working on my food forest I love to camp, hunt and hang out with friends.

Tell us briefly about your professional background and your career prior to joining AireSpring.

I have over two decades of experience in telecom and the channel, and I’ve been fortunate during that time to work at some of the industry’s leading providers. Before joining AireSpring, I served as Enterprise Regional Channel Manager at Spectrum Business, supporting partners in delivering managed connectivity, SD-WAN, and security solutions. I also held channel and account management roles at Logix Communications, growing the company’s presence across Texas.

Ryan Petschel

Regional Channel Manager

TX & OK

Earlier in my career, I gained experience as a Business Development Manager at T-Mobile, building relationships with enterprise clients and driving wireless solutions adoption. I’ve also held sales and account management roles at regional providers that helped me develop my knowledge of connectivity and customer engagement.

Tell us a bit about your role at AireSpring and how you support our partners.

As a Regional Channel Manager, I focus on building strong relationships with our partners by providing dedicated support, training, and resources to help them succeed. I work closely with them to spot opportunities, simplify the sales process, and deliver solutions that best fit their customers' needs.

Ultimately, my goal is to be a trusted provider and advocate, ensuring our partners have the tools and backing they need to grow their business. Educating our partners on the latest technologies is a key part of my role, along with staying in constant communication to help processes go smoothly from start to finish. I also collaborate with other teams within AireSpring to customize solutions.

What do you like about working at AireSpring?

I love working at AireSpring because I get to help my partners secure major deals and grow their business. AireSpring offers partners a unique combination of global reach, a comprehensive portfolio, and the best support in the industry. We also have a range of innovative tools like AIreCONTROL, which gives enterprises robust, AI-powered IT service management in an easy-to-use platform, and QuoteSpring, our real-time online quoting tool.

I also appreciate that AireSpring is family-owned, debt-free, and the leadership team is engaged in the work that we do daily—and we treat each other like family.

Tell us about your hobbies/activities outside of work.

I'm a dad of 3 daughters, which takes up a lot of my time. I love sports, and I coach middle school football. I enjoy spending quality time with my wife and girls. Everything we do together is a joy.

Ryan and his wife, Melissa

relaxing on the beach.

Ryan, Melissa, and daughters Macie, Nicole, and Claire, enjoy a

family outing.

Coach Ryan's football card.
  • Get access to QuoteSpring, our 24/7 real-time quoting app. Get data on virtually every available option, at every available speed, at every address in the USA. Fiber, Broadband, Ethernet, Satellite, Wireless 4G/5G, and even Fixed Wireless.
  • With DAX, our sophisticated, 24x7, real-time order tracking and status program, you don’t have to wade through your inbox looking for important emails, as that information is all tracked in DAX along with FOC dates, circuit info, order status, emails, and contact information for managed services engineers and project coordinators.

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  • Educational videos on products and services
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  • Proposals, Battle Cards, Datasheets, Brochures, Service Installation & User Guides

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