TECH /INTERNET NEWS & TIPS

April 2024

It’s been a busy year so far for scammers posing as government officials and bank agents. More data has been leaked by companies that you likely do business with - AT&T for example - which gives scammers information about you to make their bogus claims seem legitimate. In this month’s newsletter, we also explain why you should never call a phone number or make contact with someone in an unsolicited pop-up, email or text message. 


- Mark


Computer Techs Help Key

Reno's PC & Technology Help Experts since 2003 


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How scammers use info leaked in data breaches to trick you

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Scammers are using information leaked in data breaches to pose as government or financial institution representatives in attempts to convince people of the scammer's legitimacy.


Imagine getting a phone call, text or email about an unauthorized purchase. The person on the phone tells you about fraud on your account and suggests they transfer you to FTC/FBI/IRS or financial institution for assistance in clearing up the problem. The representative confirms your identity by telling you your social security number, address, a password and/or other personally identifiable information (PII). Only government/financial representatives would have your PII, right? Wrong. The person on the other end of the phone is really a scammer with access to information obtained from data breaches, and using that information to make their identity and claims seem legitimate.


Don't fall for their scam - here's what you need to know...



Your Complete Scam Resource


Even though we spread the word about scams every month in this newsletter, several times per month we are called to help people recover from a scam. Most scams are easy to detect if you SLOW DOWN and carefully read what the email or text message is saying. Bad grammar, misspellings, and bogus email addresses or phone numbers are in nearly all scams. Unfortunately scammers also still call and leave voicemail messages too.


Don't get ripped-off this year. Please take a few moments to review the scam information that we post on our website - a resource you should review any time you may be considering acting upon an unsolicited email, text message or phone call. Click the button below to visit our website, and bookmark/favorite it for future easy access.

 
scams.CTreno.com
 
 

Never call a number that pops up on your screen or unsolicited text/email - here's why

One method scammers use is to coerce you into calling THEM! This may be come in the form of a fake security pop-up on your screen, email invoice, or text message. NEVER call a number or respond to such messages. Please refer to the printable articles below so that you will know how to react the next time one of these scams is presented to you.

Learn how to spot scams that pop-up on your screen – and how to get rid of them...
Can you spot a “phish”? Check out these phishing/scam email clues and examples
 

Watch our 1-minute YouTube Video of the Month to avoid one of the most common scams

Watch this month's featured video on our YouTube playlist showing how a financial columnist fell for a phone scam and handed over her $50,000 life savings to a scammer. Click the video above, or view all of our recommended videos by clicking the button below.

Visit YouTube.CTreno.com ...
 

We can help you save money on your telecom bill

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If you're trying to save money on your telecom bill(s) - we can help! Should you "cut the cord" on your TV service? Can you save money on your internet, home phone and/or mobile phone services?


We can sit down with you, examine what you're paying now, and help you save money. We can go through the pros and cons of cutting (or adding) services based on your specific needs.

Contact us today about saving money on your telecom bill(s)...
 

Our Computer Maintenance Plan now offers VIP pricing for In-Home service calls

Since 2003 clients regularly ask us for a way to keep their computers secure and up-to-date, and not have to worry about the seemingly constant barrage of updates. With websites getting hacked on a daily basis, and the increasing chance of your personal information being lost or compromised, it's more important than ever to keep your computer up-to-date and maintained.


With the Computer Techs Maintenance Plan, we will maintain, update and check the security on your computer on a convenient quarterly schedule. Service can be performed via a Remote Support session which takes about an hour. Services include:

Read about our Computer Maintenance Plan with VIP pricing...
 
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