Completes an HRA with a member at the time of enrollment
Instructs the member they must contact Member Services to request SSCBI benefits, emphasizing that SSBCI is not available unless they are approved for it
Gives member contact information for Member Services
The Member Services team:
Activates the cards
Can view the balances for each allowance
Can check the purchase totals, locations, and decline reasons
Can confirm card mailing status
Issues a replacement card
Handles members' requests for SSBCI benefits and routes them to Case Management for an assessment
The Molina MyChoice card is one of the top reasons
Agents must be ready to sell, which means certified, contracted, licensed in the applicable states and appointed by Molina Healthcare, Inc. in accordance with state law prior to engaging in the sale of Molina Healthcare products. Any disseminationor distribution of this material is strictly prohibited and may result in corrective action up through termination of your contract with Molina Healthcare, Inc.
