2Know
KNOWLEDGE IS POWER. KNOWLEDGE SHARED IS POWER MULTIPLIED.
April 2021
Spring is a time of growth. New leaves are sprouting, and flowers are blooming. It is a time of fervent hope, abundant excitement, and limitless possibilities. Personal growth has always been one of my greatest joys and pursuits. If I can use one word to describe me, it would be “learner”. I invite you to join me and move into the light of learning.

Technology has made learning easier than ever. We are excited to launch our digital content solutions via our eLearning portal, “2Learn”. This new product provides our clients access to pertinent information about accreditation standards and quality requirements anytime, anywhere. In the words of Albert Einstein, "if you can’t explain it simply, you don’t understand it well enough". Our training courses make concepts simple to understand and easy to implement. Please contact us to schedule a demo of our 2Learn Solutions.

On a personal note, learning has always made me happy and the best way for me to learn is to teach. I am humbled to be appointed as an adjunct faculty at the School of Pharmacy and Health Sciences, Keck Graduate Institute. It is a great honor to impart knowledge to others. As I teach, I learn.

Mei
We are excited to announce the launching of 2Learn, our new eLearning platform. Managing employee onboarding and ongoing training can be overwhelming and time-consuming. Let us take care of all your employee training needs and your organization is able to easily and efficiently:
  • Manage Training Content
  • Automate Workflow and Processes
  • Create Custom Reporting
  • Employee Recordkeeping
Interested in learning more or want to schedule a demo? Contact us today!
Thermal Testing: Are Your Packages Passing?
With the summer months quickly approaching, use the warmer weather as an opportunity to test your organization's shipping procedures to ensure pharmaceuticals are staying within temperature requirements while in transit.
For ACHC and URAC pharmacy accreditation, organizations must test shipping methods for pharmaceuticals kept:
  • At room temperature
  • Refrigerated
  • Frozen

The shipping system can be validated by either internal testing studies or by a third party. Factors to consider when testing:
  • Starting and destination temperatures as well as Various temperatures experienced while in transit
  • Shipping materials
  • Shipping couriers
  • Shipping duration
Please contact us for more information.
Tracking Communication Methods
Effective June 1, 2021, ACHC accredited specialty and mail-order pharmacies must track wait times, the time a patient waits to speak to clinical personnel and abandonment rates for all cost-free methods of communications that are offered to your organization's patients.

Methods of communications can include but are not limited to, patients who call, leave a voicemail, text, email, or fax.
Please contact us for more information.
Upcoming Conferences
Date: June 18 – 20, 2021
Location: Hyatt Regency Indian Wells Resort and Spa

Date: September 28 – 30, 2021 Location: Marriott Marquis Washington DC

Date: October 21 – 24, 2021
Location: Red Rock Casino Resort & Spa, Las Vegas

Date: October 26 – 29, 2021
Location: The Wynn Las Vegas
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