May 14, 2020
City Manager Weekly Update
Virtual City Offices Closed Friday
Los Altos City Hall, the Maintenance Services Center and Recreation & Community Services front office will be closed virtually on Friday, May 15, 2020 as part of the Defined 9/80 Schedule. A complete list of our virtual public counter and administrative office hours, as well as a schedule of Friday closures, are available on the City’s website at  www.losaltosca.gov/hours.
LOCAL UPDATES
We recently revamped our COVID-19 resource page. We added a Frequently Asked Questions section, so if you want the answers to these questions and more, then check it out:  https://bit.ly/3brAHjw . As always, we still have links to resources for businesses, how to help/donate, where to find help, the newest recommendations from the County, and much more!  

Have a question that isn’t on the page? Send your questions to Sonia Lee at  slee@losaltosca.gov .  
Virtual Town Hall  
Thank you to everyone that attended our second Virtual Town Hall yesterday. We received over 35 questions and will update our COVID-19 FAQ’s accordingly. We will be posting the recording of the video on our website. If you heard about something interesting, then you can find all our COVID resources on our COVID-19 resource page.  
Council Summary 
Last Tuesday, the City Council approved the Small Business Relief Program. City staff, the Los Altos Chamber of Commerce, and the Los Altos Community Foundation are currently adjusting the program to provide more clarification on the application process and working to raise additional funds to increase the total amount of money. More details on the official application start date will be released soon. 
 
The City has started the fund with $250,000, and we hope to expand further, if more contributions can be received from the community and Los Altos Hills. If you would like to donate and help our local businesses, please visit us here!
                         
LEND A HELPING HAND
Community Services Agency  
The Community Services Agency (CSA) of Mountain View, Los Altos, and Los Altos Hills is here to help. CSA offers assistance with rent, utilities, and food for individuals on low incomes, seniors, and those affected by homelessness. Whether you are looking to volunteer or need support, we strongly encourage you to reach out: 

Need Help?  Call (650) 968-0836 and please leave a message. 
Volunteer:  If you are not in a high-risk category (age 65+ and/or having an underlying health condition) and wish to help with food distribution, please call (650) 964-4630.  
Donations:  To donate to the COVID-19 Emergency Assistance Fund, visit  https://www.csacares.org/donate/  
Contact-Tracing Volunteers  
Volunteer to help the County of Santa Clara slow the transmission of COVID-19. The County of Santa Clara is needs volunteers to implement contact tracing in order to identify people who have COVID-19 or may have been exposed to COVID-19. This important work will interrupt the chains of transmission, slowing the spread of the virus through Santa Clara County.    

Volunteers must: 
  • be able to serve as a Disaster Service Worker with Santa Clara County for 32 to 40 hours per week for a minimum of 6 months, preferably 1 year 
  • have access to high-speed internet and a computer 
  • preferred: knowledge of health coaching and medical terminology (ideally health-related experience e.g. RN, LVN, medical assistant, nursing student, MD, medical student, paramedic, health coach or health educator, EMT) 
  • have excellent customer service/interpersonal skills; strong typing and word processing skills; data entry skills 
  • have strong written and verbal communications skills. Especially needed: individuals fluent in Spanish, Vietnamese, and Chinese 
  • have excellent attention to detail 
  • be able to work independently with minimal supervision 

If you wish to help and meet the role requirements, please respond to this volunteer intake Google form questionnaire asap!
Community and Senior Connection Helplines  
The City’s Recreation and Community Services’ launched two community helplines to assist Los Altos and Los Altos Hills residents with additional COVID-19 information and resources. If you are looking for technical help, transportation services, food assistance, or would just like someone to talk to, City staff and volunteers are available to answer questions and connect residents to the best support.  

Senior Connection  is available Monday through Friday from 9AM to 1PM. Please call (650) 947-2797 to connect with City staff. 

Community Connection  is available Monday through Friday from 8AM to 5PM. Please call (650) 947-2790 to connect with City staff. 
COMMUNITY DEVELOPMENT
Santa Clara County Library District Expands Online Resources  
As directed by the County of Santa Clara, Santa Clara County Library District (SCCLD) libraries will remain closed through the end of May as part of the updated Shelter in Place order. Despite the closure, library staff is working to continuously expand online library services and provide even more online programs to all in Santa Clara County residents.

To view the full press release with information on the redesigned main page, online resources, virtual programs and other available services, please visit  https://bit.ly/2ZaFQJI . 
Parks and Recreation Dog Park   
The Park and Recreation Commission is discussing the results of the Dog Park Workshops next Wednesday. Residents will have a chance to hear the outcome and will be able to speak during public comment. Residents can view the agenda for the meeting and see the login information here!  

If you can’t make it, then please email us at crichardson@losaltosca.gov  to have your voice included. Thank you to everyone who participated in the workshops, we appreciate the massive amount of input we received.  
Post Reach Codes Webinar Survey
We created a new survey to update our original survey. We are looking for additional information about the Reach Codes that we felt was important input for the Environmental Commission. All of the responses from the previous survey will be cataloged and given to the Environmental Commission. We encourage residents to fill out the new survey, even if they filled out the first one. The survey is not supported on Safari so please use Chrome, Firefox, or Internet Explorer. You can take the survey here:  https://www.opentownhall.com/8789  Thank you for your responses!  
 
Missed the webinar?  You can view it here ! We will be sending out a list of all the questions and their answers early next week to everyone that registered so be on the lookout for that. 
What Business Are Open?  
WhatsOpenLosAltos.org is a collaborative project of the City of Los Altos Economic Development team, Los Altos Chamber of Commerce, and Los Altos Village Association with the goal to provide support and guidance for all businesses in Los Altos. Residents can find ways to purchase food for takeout or delivery from restaurants as well as links to purchase gift cards or support the donation pages of non-essential businesses currently closed. If you own a business and would like to see your business listed, please send an email to  acarnesecca@losaltosca.gov . 
Santa Clara County Foothill Expressway Widening Project
The first phase of Santa Clara County's Foothill Expressway Widening Project started on Monday, April 13. During the shelter in place order, construction will occur weekdays, 7:00AM – 5:30PM, and possibly on some Saturdays from 9:00AM - 3:00PM. Most of the construction activities will take place in the coned off construction zone but at times temporary lane closures may be required.

Throughout Phase 1 (April 13 - July 1, 2020), the Northbound and Southbound Foothill Expressway free right turns onto El Monte will be permanently closed. Right turns will occur at the traffic signal.

For more information, visit the  County's Foothill Project page .
EMERGENCY PREPAREDNESS
Disaster Response Webinar  
Los Altos PREPARES will host an informative webinar on Thursday, May 21st, at 7:00 pm: “Responding to Disasters: Team Rubicon in Action.”  Local Team Rubicon leaders Jerry Cederholm and Cole Cameron will share information about this veteran-led volunteer organization. They’ll tell us about recent Team Rubicon responses to fires, floods, and other disasters. Learn about how Team Rubicon engages veterans and other volunteers to help impacted communities, and draw lessons from the disaster response case studies. 
 
Please  register in advance here . After registration, you’ll receive emailed instructions about joining the webinar. For more information about upcoming emergency preparedness educational webinars, please see  www.losaltosca.gov/prepares 
COMING TOGETHER
Over the last couple of weeks, the Los Altos community has banded together to bring light to a time of darkness. Mayor Jan Pepper concluded her recent letter to the community, "Los Altos, we are strong, and we will get this through together." We wholeheartedly believe that. The City is encouraging participation in various campaigns that we hope will bring comfort, happiness, and smiles. So, our neighbors know you are not alone, and we will get through this together.    
Virtual Recreation Center  
Friends! Los Altos Recreation is excited to announce the launch of our Virtual Recreation Center! Los Altos Recreation continues to support maintaining your health and growth, now through captivating virtual classes. We are offering fun activities and exercises you can do at home with your friends and family. Be sure to check back daily for new activities! Follow us @LosAltosRec on Facebook, Instagram, and Twitter for updates on ways to engage and hashtag #LosAltosFunAtHome in your pictures to show us what you’re up to. Visit us at losaltosca.gov/virtualrec . 
Community Cheering
The LEAD 2020 Class is promoting a growing campaign that started in the east coast. The communities are showing their appreciation of their essential workers by enthusiastically "Clapping and Cheering" every evening at 7pm from their windows and front yards. LEAD is encouraging the community of Los Altos to start this tradition starting this Friday at 7pm. 
City of Los Altos | (650) 947-2700 | www.losaltosca.gov