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October 16, 2026

WSSC Water Joined State and County Partners to Highlight Importance of Water Emergency Preparedness

Imagine turning on your faucet and having no water to drink, cook, shower or flush your toilet. It's something most of us take for granted, but the recent power outage at our Potomac Water Filtration Plant served as a powerful reminder of the importance of preparing for unexpected water service interruptions.


Yesterday, in recognition of Imagine a Day Without Water, WSSC Water joined Maryland Secretary of the Environment Serena McIlwain, Maryland Secretary of Emergency Management Russell Strickland, county emergency management officials and county fire departments to deliver an important message: Don't just imagine a day without water. Be prepared for it.


Store at least one gallon of water per person per day for a minimum of three days. And don't forget your pets!


With winter approaching, preparedness is especially important as colder temperatures bring an increase in water main breaks that can cause unexpected service interruptions.

Stay Informed!

Sign Up for our Customer Notification System (CNS)

CNS provides text and email alerts about water service interruptions, sewer overflows, emergency repairs and other important updates that may affect your service.



CNS is an opt-in service, so you must sign up to receive alerts. Stay connected! 

Need Help Paying Your Water Bill? We're Here to Help

We understand that managing household expenses can be challenging. That's why WSSC Water offers a variety of financial assistance programs and flexible payment options to help customers manage their water and sewer bills.


For customers who need more time to pay, WSSC Water partners with Promise to offer affordable, flexible and interest-free payment plans.

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As a not-for-profit public utility, WSSC Water is focused on serving customers, not shareholders. Every dollar collected is reinvested directly into infrastructure, technology and our workforce to strengthen reliability, improve service and protect public health for generations to come.

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