Director's Dialogue

My mom was right (she was always right! 😊). The older we get, the faster time seems to fly by. It’s been a big year for NIHCA. We took on the ambitious task of building a custom, secure online platform to house all insurance and employer fitness reimbursement programs. We are proud to have officially rolled out My Fitness Rewards in November 2025, and we’ve already completed two successful months of submitting members’ workouts through the new system.


We are incredibly proud of this platform and its expanded capabilities—not to mention the enhanced safety and security built into every step of the process. As we reflect on this year, we want to sincerely thank YOU, our fitness centers, for your dedication and patience as we navigated the transition to My Fitness Rewards. While there are still a few additional features to come, we are very happy with the end result so far. Once again, thank you for being a member of NIHCA. We truly appreciate you.

Call NIHCA if you have questions or need help in any way!

Customer Service Quote of the Month:

“The new year is an opportunity to elevate our service, strengthen relationships, and deliver even greater value to our customers.” 
- NIHCA TEAM

Sanford Health NDPERS Reminder

For those of you that have Sanford Health Plan members, some of those folks are NDPERS members. Sanford requires eligible NDPERS members to complete an annual authorization each year BEFORE they can continue receiving the incentives. As the year comes to the end, please check your Reimbursement Reports in My Fitness Rewards for any Sanford Health Plan member that was denied with error code: Member Has Not Completed HRA.  Remind those members to complete their Sanford Health Risk Assessment; then you may resubmit for any past 2025 workout. 

MY FITNESS REWARDS MEMO

NIHCA is creating a You Tube Tutorial that is a full overview of the new platform, My Fitness Rewards. 
We hope to roll this out in Jan 2026, so that your staff has a great resource for knowing and understanding the ins & outs of My Fitness Rewards. Look for this new Tutorial in Jan 2026!

Reminder:

Both the HealthPartners Frequent Fitness Program and the UCare Health Club Savings Program are ending 12/31/2025. However, both HP and UCare are allowing clubs to do any resubmitting for any 2025 workout month for any members you may have missed in 2025. Please check your Reimbursement Report in My Fitness Rewards. You may submit any 2025 workouts until March 2026. 

New Years Office Hours: Wednesday, Dec 31^st ~ 8am-4pm

Thursday, Jan 1^st ~ NIHCA office is closed; Happy New Year!

We will return bright and early Jan 2nd to assist you!  

NIHCA wishes you a very blessed holiday season!!!

Interested in Being a Board Member on the NIHCA Board of Directors?

If you or someone at your facility are interested in learning how you may become a board member of NIHCA, please call NIHCA and talk to Holly about this great opportunity.

{Holly @ NIHCA 320-722-0084}

National Independent Health Club Association

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