July 2025


News for Dealers

STORE HOURS ALERT

All stores will be CLOSED Friday, July 4th for Independence Day. Stores with usual Saturday hours will be open the following day. All stores will resume normal hours Monday, July 7th. Emergency Call-Out available! Call your local store for details.

From the desk of Dwayne Farbe

President - Johnstone Supply the Petit Group

Wave of Lawsuits

 

Johnstone Partners,


I recently read an article in the News that struck a nerve. It focused on the ongoing and growing litigation of poorly designed and/or installed HVAC systems. This is a challenge that keeps me up at night and has me constantly fighting for ways to improve.


I am often frustrated by the volume of change forced on our industry through government regulation that often demands efficiency or environmental performance beyond our industry's capacity. I believe we are an easy target since our industry is so measurable by statisticians and because of our history of “making it happen.” The challenge is keeping up with the tools, training, and best practices to deliver quality through the change.  

 

Click here to read the full article.

JOHNSTONE NEWS

INTRODUCING OUR JPG TECH SUPPORT SYSTEM!!!

Big, Exciting News!!

Effective August 1, 2025, Johnstone Supply – The Petit Group will launch a new Technical Support System. The goal is to streamline and improve the overall support of the Dealers’ field technicians, allowing them to complete more calls with fewer callbacks...


Click here for more information.

We had a beautiful week christening our new store.

Everyone from our customers, vendors, and team contributed to making it a great time. Thank you for your contribution. We're lucky to be a part of this community.

Skip the line, ORDER ONLINE!

Don't be confined to the store...

Order on the go with the JS Mobile App...

Or from the office or couch at www.JohnstoneSupply.com

Ask a Johnstone representative how web ordering can help.

Visit www.JohnstoneSupply.com


Stay up to date on the IRA Section 25C Tax Credit for 2025!


Educate your customers on how their system upgrade may qualify.

Click here for more information.


The (QM) PIN# is required for taxpayers to claim the 25C tax credit for all equipment placed in service after December 31, 2024.

The QM PIN# for all Daikin, Amana, Liberty, and Goodman equipment

is I7Q6.



Reach out to your Johnstone Supply representative with any additional questions.

A2L REFRIGERANT RESOURCES

www.JohnstoneSupply.com/A2L

 

www.R32Reasons.com

 

www.HVAClearningcampus.com

 

www.JohnstoneUniversity.com

 

A2L Refrigerant P/T Chart

GET THE FACTS.

Daikin Tech Hub app

Now supporting ALL BRANDS!

  

Click here to download

Click here for training videos

Click here for more information

Introducing New Quality Install Cloud Connected Commissioning!

Quality Install unleashes the capabilities of cloud connected HVAC equipment by enabling Goodman contractors to put the power of Daikin Comfort Technology’s cloud in the hands of their install teams. Goodman contractors utilize the Goodman Installer mobile app during the installation process to configure system settings for optimal system performance, calculate proper refrigerant trim charge, receive verification of system charge, and generate a commissioning report, capturing system settings and performance from the day of installation.

Click here to learn more about New Quality Install Cloud Connected Commissioning.


Click here to watch the video below for a walkthrough of the Quality Install Process.

Click here to learn more.

Click here for a brochure.

Now Stocked in ALL LOCATIONS!

Click here for more information.

JOHNSTONE PERKS

STORE NEVER CLOSES!

Did you know we offer a 24-hour emergency call out service?

We will gladly meet you at the store after regular hours to get you what you need to serve your customers. Some call-out fees apply.

Call your local store for details.

Add a team member to our mailing list!

Do you have a charge account?

Pay your bill online!

Must have field cross-references tools!

Click here to sign up for a web account

Click here to try Part to Part

Click here to sign up for a web account

Click here to try Model to Part

Join our

Johnstone Rewards Program

and earn points for purchases!

Redeem points for trips, training, marketing, even tools!

 

Click here to sign up.

Once completed, please submit the application to your Johnstone Supply representative.

Emergency Call - Out Service Available!
Call your local store for details.
Broadway store covers Alamo Downs Call - Outs.
All other stores available and serve only their locations.
PROGRAMS

Price reduction on Asure Extended Service Agreements!

 

Contact your Johnstone Supply representative for more information.

 

Click here for Asure program information.

Click here for ESA Homeowner Form.

Click here for Johnstone ESA Purchase Process.

Goodman Consumer Financing Buy Down

July 1st - September 30th, 2025

All claims from second quarter must be claimed by July 15, 2025.


  • 3% financing buydowns on high efficiency systems and up to 5% on Liberty-S side discharge systems!


For financing program details, see goodleap and OPTIMUS sections below.

Click here to learn about all Liberty has to offer.

Click here for more information.

Click here for Accrual Program guidelines.

Click here to sign up.


Email Jesse Jacobi @ jesse.jacobi@johnstonepg.com with any questions.

TRAINING

Click here to take advantage of a 10-day FREE trial full of Contractor University.

Interplay Learning Free Offering


Dealer Access to Custom Content

Interplay Learning has created custom content for Daikin, Goodman and Amana brands that are available for dealers at no cost per our partnership with Daikin. To access these 

custom courses, please click on the brand link you need below and fill out the requested information on the site. Please remember to put the company name you work for and the state location you’re in for tracking purposes.


Click here for more information

New Goodman SD Training opportunity!


Click here to create a Daikin City account with step-by-step instructions.


You must log in to Daikin University via Daikin City before clicking the link below.

-You MUST use GOOGLE CHROME & or FIREFOX to access the training links below, they are NOT supported by INTERNET EXPLORER!


Click here to get started with your Goodman SD Training!

July Training Calendars are here!

Reserve your seat today with convenient registration links right on the calendar!


San Antonio Training Calendar


For more information, please contact

Jeff.Gillespie@Johnstonepg.com 

TECH TIP

Checking Disconnects

 

Disconnects walk the fine line of being HVAC or electrical, but the HVAC technician is allowed to repair and replace disconnects in most places. Even if you work at a place where it isn't allowed, finding problems is a diagnostic skill you will want to have.


As always, work safely with proper safety gear and on de-energized equipment whenever possible.


Click here for the rest of the article.

VENDOR HIGHLIGHTS

Decon7

 

  • Solving indoor air problems has become a major focus. Many products clean the air and HVAC surfaces, but to truly solve the IAQ problem, you need to eliminate the source of harmful air: the pathogens in the system.
  • That's where D7 excels. D7 is a powerful disinfection program. When applied to HVAC system surfaces, D7 kills up to 99.9999% of harmful pathogens. It's one of the most effective disinfectants available and the perfect addition to your IAQ lineup.
MONTHLY FLYER

July eFlyer

2025 Motor Flyer

2025 eCatalog

UNIT EXCHANGE PROCESS
It is exciting that manufacturer warranty coverage is growing to support more Unit Exchange programs. This warranty will help build consumer confidence and generate more sales by delivering peace-of-mind. With these benefits comes the obligation of understanding the rules to exercise them. 

CLICK here for more information
LOCATIONS
San Antonio
9311 Broadway, Suite 200
San Antonio TX 78217
Phone/Text: (210) 829-1934
San Antonio
12831 Cogburn
San Antonio, TX 78249
Phone/Text: (210) 903 - 0501
San Antonio
6900 Alamo Downs, Suite 140
San Antonio TX 78238
Phone/Text: (210) 680-6500
Lubbock
6039 West 45th Street
Lubbock TX 79407
Phone/Text: (806) 792-2493