❓ Canvas FAQ Corner
Quick answers to common Canvas questions from faculty like you!
📌 Q1: Can I exclude references from a Turnitin Similarity Report?
A: Turnitin provides options for instructors to adjust how certain types of matches are displayed or considered when reviewing a Similarity Report. However, exclusions should be used carefully. The most important step is still reviewing the actual matching content rather than relying only on the overall Similarity Score.
📌 Q2: Why does Panorama keep finding issues in my PDF?
A: Panorama may identify accessibility problems that are built into the original PDF, such as missing document structure or images without descriptions. Editing the Canvas link alone will not fix the document. The accessibility issue usually needs to be corrected in the original file.
📌 Q3: Why can't students hear the audio in my Studio video?
A: First, confirm that the audio was captured correctly by playing the video yourself. If the audio is present for you but not for students, the issue may involve the student's device, browser, or volume settings. A short test recording before creating a longer lecture can help identify microphone or recording issues early.
📌 Q4: Why can't I see a student's name in SpeedGrader?
A: If a student does not appear in SpeedGrader, first confirm that they are enrolled in the course and that the assignment is assigned to their section. You should also check whether filters or differentiated assignment settings are affecting which students appear.
📌 Q5: Why is my gradebook total different from what I expected?
A: If your course uses weighted assignment groups, Canvas calculates the final grade based on the percentage assigned to each group rather than simply adding all points together. Review your Assignment Group settings and weights to make sure they reflect how you intend to calculate final grades.
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