McDonnell - owner of Big Sky Collision Centers, a three-shop MSO in Montana - will share with attendees how he has successfully engaged his team to achieve maximum efficiency, quality output and uniformity of performance.
His team actively participates in the development of Standard Operating Procedures and manages their implementation, being accountable to each other and to Big Sky Collision.
This class is a “BIG” motivator for owners, managers and technicians! Bring the whole shop!