Command and Connect: Essential Skills for Modern Leaders

Four Sessions – Acton, Watertown & Braintree

“… one indisputable fact about leadership: Where leaders lead well, people thrive, and where leaders lead poorly, people suffer. Essentially, success or failure is dependent on the quality of leadership.”

— David Allen

Upcoming Sessions:

November 16, 2026 — First Line Supervisors
Acton Police Department
9:00 AM – 3:00 PM | $199
November 17, 2026 — Chiefs & Command Staff
Acton Police Department
9:00 AM – 3:00 PM | $199
November 18, 2026 — Chiefs & Command Staff
Watertown Police Department
9:00 AM – 3:00 PM | $199
November 19, 2026 — Chiefs & Command Staff
Braintree Police Department
9:00 AM – 3:00 PM | $199

Course Description

These courses equip public safety leaders—from first-line supervisors to chiefs and command staff—with essential, practical skills for leading effectively in today’s complex environment. Participants gain tools and strategies that strengthen leadership capabilities and help teams thrive.

Topics Include:

Decoding Body Language
Leading with Values
Law of the 2nd Person
Problem Solving, Planning, and Operational Intelligence
The Art of Delegation
Handling Difficult Employees
Effective Communication
The Myth of the Leadership Style: How to Mix It Up
Leading with Empathy
Plus supervisor-focused topics such as managing stress & burnout, difficult conversations, imposter syndrome, and retaining good staff (Nov 16 session)

Who Should Attend?

First Line Supervisors (Nov 16)
Chiefs & Command Staff
Administrative Staff
911 Supervisors

Instructor: David Allen

View all upcoming classes