🩺 Insurance Updates:
Dear Patients,
We want to share important updates about insurance coverage for some of our providers.
Providence Health Plan has decided to move coverage for Naturopathic Doctors, Licensed Acupuncturists, and Chiropractors to American Specialty Health. This change — effective September 1, 2025 — means:
• All services will now require prior authorization and medical necessity reviews.
• Reimbursement rates have been significantly reduced, making it difficult for us to continue providing care under these terms.
Because of this, the following providers will be leaving the Providence network on October 1, 2025:
• Dr. Melissa Kuser
• Dr. Sara Rapaport
• Dr. Sara Sentell
• Dr. Jessica Sweet
Dr. Signe Poquette will also leave the Providence network at a later date (TBD).
In addition, Dr. Melissa Kuser will be leaving the United Healthcare network on August 20, 2025.
After these dates, you may still see these providers, but we will be considered out-of-network. We can provide superbills for you to submit to your insurance for reimbursement or use with HSA/FSA funds.
We understand these changes come at a time when other insurance networks, including Care Oregon, are also making policy adjustments. We know this can feel overwhelming, and we’re committed to working with you to explore options — including equity-based pricing — to help maintain access to care.
While we wish these changes weren’t happening, we remain dedicated to providing compassionate, high-quality care for our community. Together, we can adapt, support one another, and continue building the kind of healthcare experience we all want to see.
🌻 Supporting Independent Pharmacies:
As folks make decisions with their dollars, many have been asking about independent pharmacies they can support. Here is a list of local businesses:
1. Beaverton Pharmacy
12250 SW Canyon Rd, Beaverton, OR 97005
2. Community Compounding Pharmacy
6025 Jean Rd, Lake Oswego, OR 97035
3. Division Pharmacy
10240 NE Halsey St, Portland, OR 97220
4. Fairley’s Pharmacy
7206 NE Sandy Blvd, Portland, OR 97213
5. Gateway Medical Pharmacy
1125 NE 99th Ave, Portland, OR 97220
6. Lecare Pharmacy
1619 NE 42nd Ave, Portland, OR 97213
7. Lloyd Central Compounding Pharmacy
2606 NE Broadway, Portland, OR 97232
8. NewEra Pharmacy
1286 SE Holgate Blvd Ste. C2, Portland, OR 97202
9. Northwest Compounders
8505 SW Creekside Pl #110, Beaverton, OR 97008
10. Square Care Medical & Pharmacy
8600 E Mill Plain Blvd, Vancouver, WA 98664
🌙 You’re Invited: Retreat Day — Sunday, September 14
To help ease some of the transitions of this time, Dr. Jessica Sweet will be hosting a Retreat Day on Sunday, September 14th in SE Portland.
This retreat is intentionally timed to follow the eclipse the week before and the waning moon, offering a space to slow down, integrate, and anchor into new rhythms as the back-to-school energy arrives and the seasons begin to shift.
It will be a nourishing day of rest, renewal, and reconnection.
Early registration discounts are available for our patient community.
👉 Click here for full details.
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