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This training explores the unique needs and challenges of older adults in homeless and housing programs, with a focused lens on age-specific issues such as hoarding and bullying. Participants will learn to identify early warning signs of hoarding behaviors and peer-to-peer conflict, and understand the underlying causes, including trauma, loss, isolation, and changing health needs. The session will examine the impact these behaviors can have on individuals, community dynamics, and staff, while offering practical, trauma-informed strategies for effective staff response.
Participants will also explore different types of bullying, including how it may present among older adults, as well as gender differences in behavior and experience. Through real-world scenarios and guided discussion, the training will cover when and how to escalate concerns, collaborate with internal teams and external partners, and make appropriate referrals. Emphasis will be placed on proactive awareness, de-escalation, and skill-building approaches that support both residents and staff. By the end of the session, participants will be equipped with tools to recognize concerns early, respond thoughtfully, and transfer key skills into daily practice to foster safer, more respectful, and supportive living environments for older adults.
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