October 30, 2026

Don't Let Wipes Haunt Your Pipes!

Do You Know How to Report a Water Main Break or Sewer Overflow?

Spot a possible water main break/leak or sewer overflow in your neighborhood?

Don't assume someone else has reported it. We need your eyes!

Our team is available 24/7 to take your reports and dispatch crews to investigate. The sooner we know about, the sooner we can fix it!

Opt In to Our Customer Notification System (CNS)

CNS provides text and email alerts about water service interruptions, sewer overflows, emergency repairs and other important updates that may affect your service.



CNS is an opt-in service, so you must sign up to receive alerts. Stay connected! 

Need Help Paying Your Water Bill? We're Here to Help

We know every dollar counts. That's why we offer financial assistance programs to help eligible customers manage their water and sewer bills.

Our Customer Assistance Program (CAP) provides eligible customers with a credit up to $319 per year for fees on water and sewer bills.

And there's more! WSSC Water offers additional assistance, including the Water Fund and flexible payment options.

Not sure which program is right for you? Our online Financial Assistance Guide can help you explore programs you may qualify for by answering just six quick questions.

As a not-for-profit public utility, WSSC Water is focused on serving customers, not shareholders. Every dollar collected is reinvested directly into infrastructure, technology and our workforce to strengthen reliability, improve service and protect public health for generations to come.