Email: info@brokerinformationservices.ie

Website: https://www.bis-platform.com

 

April Tip of the Month - Client AML Status

 

Welcome to our April monthly tip for The BIS Platform. In this edition we are introducing a brand new feature where we will take a look at how you can now update a clients AML Status on The BIS Platform.


If you would like to update your clients AML Status on The BIS Platform, you can now do this through the Client File or the Digital Document Pack when you receive the proof of ID / Address from your client.

See below on how you would Upload or Update the AML Status for a customer through the Client File;


  • In the client file click on AML Status > Upload New Documents > choose a file for Proof of ID & Proof of Address > set an expiry date > Accept


 

If you have added an Incorrect Expiry Date, you can Edit this by following the steps below;


  • Under the AML History click on the desired expiry date > choose the Edit option > enter the correct date & update
 

If you have received the proof of ID / Address from your client through a Document Pack, you can also Upload or Update the AML Status by following the below steps;


  • Your client has returned their Photo ID & Proof of Address documentation > click into the documents in the pack > the documentation is automatically added to the customers AML History


  • To add the documentation to the clients AML select 'Add Document to AML' > set expiry date > Accept


  • The documentation will now show as 'Up to Date' under the AML Status & once the expiry date set has passed 'Expired' will show


You will also be able to click in and view the customers AML documents as seen below, using the AML Status shortcut on the client profile.

 

There is a new report feature as well where you can create a report through The BIS Platform which will generate lists of the current AML Status of customers on your system.


This will allow you to view the AML Status for your customers in bulk & you can generate these reports by following the below steps;


  • Go to Reports on The BIS Platform > select the AML Status report > choose the report format (word / excel) & create the reports under Tasks / Actions


You will have the option to create reports that list 'Clients with any Proof of Address or ID', 'Clients with No Proof of ID or Address', 'Clients with Proof of ID' & 'Clients with Proof of Address'. Click on the image below to enlarge.

If you would like more information on how to update the AML Status of a customer on The BIS Platform, how to generate an AML Status report or additional details about our Digital Document Packs, please do not hesitate to give the BIS team a call on 01-4960006 or email info@brokerinformationservices.ie.


Our May tip will be emailed to you in a few weeks time, so keep your eyes peeled for some more great information on The BIS Platform.

Previous Tips for The BIS Platform

Assigning Handlers

CP116 Link for your website

PEPs Screening

Policy Alterations

Action / Task Types for Tasks

Letter / Report Templates

Email Merge / Client Newsletters

Sales Pipeline

Scanned Documents Uploader