City Manager Weekly Update
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Virtual City Offices Closed Friday
Los Altos City Hall, the Maintenance Services Center and Recreation & Community Services front office will be closed virtually on Friday, April 17, 2020 as part of the Defined 9/80 Schedule. A complete list of public counter and administrative office hours, as well as a schedule of Friday closures, are available on the City’s website at
www.losaltosca.gov/hours.
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Can I exercise at our parks? Should I wear a face mask? Where are hot meals being served in Los Altos?
We recently revamped our COVID-19 resource page! W
e added a Frequently Asked Questions section, so if you want the answers to these questions and more, then check it out:
https://bit.ly/3brAHjw. As always, w
e still have links to resources for businesses, how to help/donate, where to find help, the newest recommendations from the County, and much more! Have a question that isn’t on the page? Send your questions to Sonia Lee at
slee@losaltosca.gov
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Can I Use My Landscaper?
Landscapers may only provide services necessary to maintain the sanitation, habitability, or operation of residences or businesses, or for safety reasons. They may not provide services that are cosmetic or for general upkeep. Private residents may landscape their own property, including cosmetic upkeep (assuming they are following the COVID-19 guidelines).
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Community Services Agency
The Community Services Agency (CSA) of Mountain View, Los Altos, and Los Altos Hills is here to help. CSA offers assistance with rent, utilities, and food for individuals on low incomes, seniors, and those affected by homelessness. Whether you are looking to volunteer or need support, we strongly encourage you to reach out:
Need Help?
Call (650) 968-0836 and please leave a message.
Volunteer:
If you are not in a high-risk category (age 65+ and/or having an underlying health condition) and wish to help with food distribution, please call (650) 964-4630.
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Los Altos High School Students Helping Seniors with Groceries
A group of Los Altos high school students are helping seniors with grocery delivery. This service is completely free (except for reimbursement for the groceries) and seniors can sign up easily. This is a great way for seniors to get groceries without leaving their home. If you are interested,
fill out your information here.
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Community and Senior Connection Helplines
The City’s Recreation and Community Services’ launched two community helplines to assist Los Altos and Los Altos Hills residents with additional COVID-19 information and resources. If you are looking for technical help, transportation services, food assistance, or would just like someone to talk to, City staff and volunteers are available to answer questions and connect residents to the best support.
Senior Connection
is available Monday through Friday from 9AM to 1PM. Please call (650) 947-2797 to connect with City staff.
Community Connection
is available Monday through Friday from 8AM to 5PM. Please call (650) 947-2790 to connect with City staff.
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Chat With The Chief
The Los Altos Police Department would like to announce its very first 'Chat with the Chief', an educational, interactive webinar on the Police Department's response to COVID-19. Join Chief Galea Friday, April 24 at 10AM, for an engaging conversation on how our police officers are adapting to the evolving shelter-in-place developments. Chief Galea will be available to respond to questions from the community. Additional information will be released shortly; stay tuned!
Register for the webinar here.
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Reach Codes Information Webinar
The City of Los Altos is considering the adoption of a mandate that requires all-electric appliances for new construction (i.e. reach codes). We are hosting an informational webinar about what reach codes are, what they apply to, and why the City is considering them on Tuesday, April 29th at 7pm.
Sign up for the webinar here!
During this webinar, residents will have the chance to ask questions concerning the reach codes to their Environmental Commissioners and City staff. We are also hosting an online survey to gather residential input so
visit us here!
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Santa Clara County Foothill Expressway Widening Project
The first phase of Santa Clara County's Foothill Expressway Widening Project started this Monday, April 13. During the shelter in place order, construction will occur weekdays, 7:00AM – 5:30PM, and possibly on some Saturdays from 9:00AM - 3:00PM. Most of the construction activities will take place in the coned off construction zone but at times temporary lane closures may be required.
Throughout Phase 1 (April 13 - July 1, 2020), the Northbound and Southbound Foothill Expressway free right turns onto El Monte will be permanently closed. Right turns will occur at the traffic signal.
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Fire Safety at Home
Fire safety at home has never been more of a priority than during the State and County mandatory Shelter-in-Place orders. While we are all at home with our families working, homeschooling, and cooking, now is the time to evaluate the safety features of our homes and examine our portable fire extinguishers and smoke and carbon monoxide alarms. Here are some FAQs and general guidelines to consider.
How do I use a Fire Extinguisher?
P -
PULL the pin between the extinguishers handles.
A –
AIM the nozzle at the base of the fire. You should stand 6-10 feet away from the fire.
S -
SQUEEZE the handle of the fire extinguisher.
S -
SWEEP the nozzle from side to side across the base of the fire.
Visit the Santa Clara County Fire Department
website
for more information about fire extinguishers.
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Preliminary Census Results
The City of Los Altos is currently the top in the County for filling out the Census (70%). Great job everyone! If you haven’t filled out the census yet, don’t worry you still have time. You can access it
online
or give them a call at (844) 330-2020. We think we can stay on top, so let's keep filling that Census out.
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Personal Emergency Preparedness Class
Sheltering in place is a good time to improve your emergency preparedness planning and strengthen your family’s earthquake kit. Denise Gluhan of the Los Altos Hills County Fire District will present a free class via webinar for our community! When disaster strikes, it may be days before emergency medical, police and fire arrive in your neighborhood. This class will help you prepare to be self-sufficient for days after an area-wide emergency. Learn about local emergency disaster preparedness, writing a family emergency communications plan, making an emergency kit, fire safety, and more.
Please select 1 of the 2 class dates, and register in advance for the webinar. (Note: if this is your first RingCentral webinar, please allow a little extra time for the software to configure.)
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Over the last couple of weeks, the Los Altos community has banded together to bring light to a time of darkness. Mayor Jan Pepper concluded her recent letter to the community, "Los Altos, we are strong, and we will get this through together." We wholeheartedly believe that. The City is encouraging participation in various campaigns that we hope will bring comfort, happiness, and smiles. So, our neighbors know you are not alone, and we will get through this together.
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Lights for Life
Holiday lights bring with them comfort, cheeriness, and a sense of community. During our Lights for Life campaign, we want to encourage our residents to rehang their winter decorations, especially house lights! If you hang your lights, make sure to post a picture on social media with the #LightUpLosAltos and the City will repost your pictures!
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Community Cheering
The LEAD 2020 Class is promoting a growing campaign that started in the east coast. The communities are showing their appreciation of their essential workers by enthusiastically "Clapping and Cheering" every evening at 7pm from their windows and front yards. LEAD is encouraging the community of Los Altos to start this tradition starting this Friday at 7pm.
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Things To Do
Stuck at home with your family? The City of Los Altos is here to provide a list of fun activities that you can do by yourself or with your family. From live streams of museums and zoos to educational games for children, we include a variety of options.
View a full list here
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Activity Of The Day
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City of Los Altos | (650) 947-2700 | www.losaltosca.gov
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