If you’re not sure whether you have introverts on your team, ask people what they need from you. Don’t assume you know who is an introvert and who is an extrovert. Assumptions — and silence — can lead to misunderstandings.
Check in individually with the introverts on your team. They’ll likely share more one-on-one than in a group setting. And since they may do their best work in writing, and lean more heavily on email or Slack, it may take a little prompting to talk face-to-face (even virtually). After a long day of Zooming, introverts will prefer quiet time to a Happy Hour, so give everyone permission to recharge however works best for them and make it safe to skip those extra social plans that may otherwise feel like one-too-many obligations.
Advice from Jill Geisler, Bill Plante Chair in Leadership & Media Integrity, Loyola University Chicago, Freedom Forum Fellow in Women’s Leadership