Learning, Listening & Leading: 31st Annual Training Conference Recap

We recently hosted our 31st Annual Training Conference, continuing our longstanding tradition of bringing together our Neutrals each year for professional development, collaboration, and meaningful conversations focused on enhancing the mediation experience for our customers.

A highlight of this year’s conference was a panel of valued customers and attorneys who joined our Neutrals for an engaging discussion on “What Lawyers Really Want from Mediators.” The panel provided a unique opportunity for open, honest, and candid conversations between the attorneys who rely on our services and the Neutrals who provide them. Through thoughtful questions, frank discussions, and the sharing of real-world experiences, both groups exchanged valuable perspectives on expectations, effective mediation practices, and ways to better serve the needs of attorneys and their clients.

Building on these insightful conversations, we explored “Evaluative Input in a New Era,” examining the evolving role of mediators and how thoughtful, effective approaches can continue to meet the changing needs of those we serve.

A special thank you to McCammon Neutral, James Barkley, for leading both important training sessions and facilitating the engaging discussions that followed.

We extend our sincere appreciation to our attorney panelists and Neutrals for their time, candor, and thoughtful participation. Opportunities like these reinforce our ongoing commitment to excellence, continuous improvement, and providing the highest level of service to our customers.