Tech Talk News From Your IT Professionals August 18, 2022 - Volume 10, Issue 8

Ridge Support Case Study: Police BodyCam Deployment In an ever-evolving world of technical solutions, the choices available to a Police Department are numerous. The Pottstown Police Department was faced with upgrading an aging in-car camera system that required user interaction on a regular basis. Their choice of the WatchGuard 4RE camera paved the way for the addition of WatchGuard V300 body cameras as an obvious choice. While much of the work in procuring, tracking, scheduling, and accounting for these devices was placed upon Kevin Owens (Department Administrative Manager), we at Ridge Support offered advice and guidance from the technical aspect of both projects.

Working with the department administrators, we identified a suitable location for the body cameras to be installed, as they require a reliable power source and network connection to ensure they are always ready for deployment. Once the location was chosen, identifying adequate housing for all 7 transfer stations, and associated hardware, was the role by RST. Simply placing the transfer stations on a desk or tabletop was not feasible given the quantity of devices. We wanted to ensure the devices were both easily accessible but secure, while keeping any ancillary equipment tucked away from interfering with the end-user’s interaction. The proper choice of network cabinet, cable management, and utilizing mounting plates (available via WatchGuard) to attach the transfer stations in an organized and logical manor has made interfacing with the V300 straight forward.

Ridge Support does not specifically endorse any particular camera solution and is capable of employing the same methods regardless of the product manufacturer. It is our goal and our pleasure to make our clients' experience with technology as seamless as possible. If you have any upcoming projects that could interface with your I.T. network, please do not hesitant to reach out for assistance.

We strive to look out for the best interest of our customers and their procurement in the IT venue. Be it hardware, software or service related, we want to guide you in the most effective manner possible.

Don't Forget _ ___If you are engaging service or support with a software or third party vendor in which our services may be required, always make sure to give Ridge Support as much advanced notice as possible. These situations include but are not limited to: Changing of an internet service provider Changing phone service providers Updating of websites Software and hardware migrations, upgrades, and installations Addition or deletion of user accounts We ask this in an effort to be able to provide you with the steadfast and professional service that you have come to expect of us.

Ridge Support Technologies 610-323-3351 | service@ridgesupport.com | http://www.ridgesupport.com