UCONN HEALTH
THE PULSE
Issue 398 | Jan. 18, 2024
Digitizing Dentures
Imagine if you could take a tedious process like fabricating dentures and use digital technology to streamline it? That's what our prosthodontists are doing. See how this improves both the patient experience and the learning experience.
POSSIBLE IS OUR PEOPLE:
Students Honor MLK's Legacy
Poster Presentations Focus on Social Determinants of Health
Medical and dental students share their project efforts to improve health outcomes for Connecticut residents.
Dental Students Take
Part in MLK Day of Service
Carrying on a school tradition, many of our dental students spent the holiday taking part in acts of community service throughout the state.
Bone Marrow Transplant Program Up and Running
Did you know blood and marrow transplants are now available from specially trained providers and staff at the Neag Comprehensive Cancer Center? Read about our new bone marrow transplant program, led by Dr. Kapil Meleveedu, and the big team effort making it possible.
Brain and Spine Institute: Soft Open Monday
The collaborative specialties that make up our Brain and Spine Institute will be fully in place at 5 Munson Road this spring. In fact, our neurology practice is moving in next week, with cranial neurosurgery, comprehensive spine, and radiology arriving over the next few months. Learn more about what this new location has to offer, including a new era in imaging!
DEAR DR. LIANG
I know of other local hospitals that don't have monthly Epic downtimes like we do, only during major Epic upgrades. It seems to me that it is a lot of work to go down for at least an hour each time and we have to enter everything when we are back online. Why do we have a system downtime every month for our Epic system? Can these downtimes be reconsidered for patient safety?

Thank you for raising your concerns, which I’ve shared with our information technologies leadership. Rick McCarthy, our chief information officer, reports our Epic downtimes, normally under 45 minutes, are among the shortest as reported by Epic when compared to other Epic organizations. Additionally, a significant side benefit is exercising our downtime process and procedures, which is vital preparedness for when we face an unplanned outage. Given this, there is no plan to move away from our monthly downtime activities at this time.

It’s also important to understand, the technical environment, including what other systems are linked to Epic, can vary greatly from organization to organization. As Rick explains, our monthly downtime allows us the critical offline time to apply updates, changes, patches and other needed adjustments not only to Epic but other critical systems to ensure we have high-performing solutions. This important work enables us to deliver a highly stable architecture working at top performance levels while ensuring minimal unplanned outages/issues for a staff as well as our patients.

Thank you for the question, and the opportunity to provide this perspective and offer a glimpse of all that goes on in the background to ensure we are equipped with reliably performing technology and tools to do our work efficiently and safely.
Have a question for Dr. Liang? Just find his smiling face on The Hub and click “Ask Dr. Liang a Question.”
UPDATES AND ANNOUNCEMENTS
John Dempsey Hospital 'Best-in-State'
Newsweek is out with its first "America's Best-in-State Hospitals" list, and ours is the only hospital in the Greater Hartford area to make it! The list of 600 U.S. hospitals includes only five from Connecticut. The rankings are based on survey data, quality metrics, patient experience data, and outcome measures. Learn more about this latest honor.
Winter Walking Challenge: Register Today
The Healthy Husky Winter Walking Challenge is just underway, but you still have time to join! Registration is open until Jan. 28. It runs through Feb. 16. Join colleagues from throughout the University. Find more information on The Hub, including a registration link and a custom indoor route for Farmington campus walkers!
PIC OF THE WEEK
CT-7 Back in Action to Handle Inpatient Overflow
The seventh floor of our Connecticut Tower is a hospital floor again, converted from office space back to an inpatient care setting. When the census demands, we can staff the unit to handle up to 14 lower-acuity patients in single-bed rooms. We first opened it Jan. 11 through Jan. 14, then reopened it the evening of Tuesday, Jan. 16. Pictured with a patient Wednesday morning on CT-7 is nurse Kevin Reutenauer.
Got a story idea for The Pulse? Email us at thepulse@uchc.edu.
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