For a limited time only, friends you refer will get 20% off their first order with us and we'll discount your next order as well to say thanks!

Reply to this email for more info.

New Hires at Merch Monster

Move over Willy Wonka, we're giving you a run for your money in 2025.

JK, I hope this email finds you well :)

One last client gift update

In all seriousness, our power banks are scheduled to arrive at the end of April, so we'll be in touch shortly to get updated contact information and confirm delivery addresses.

In addition to changing the art, we also upgraded them to 10,000 MAH capacity with one USB-C output and two USB-A outputs.

You never know when inspiration will strike 

This artwork leverages a few assets I've had sitting on my SSD for years. The monster is a couple years old and originally a flat 2d vector illustration I was 80% in love with, the t-shirt sketch and final t-shirt design are assets are very old, and this 3d character illustrator was completed last week.

Here's a random piece of inspiration. I met these kids running their store on San Andres island in Colombia a year or two ago, and there was something their good vibes and the the amount of stuff in the store that made me ask if I could take a picture of them and capture it, which isn't something I usually do but I felt inspired at that moment.

Great ideas come from dreams and desire

A wise man once told me, if you shoot for the stars and only hit the clouds, you're still above the ground. And I know from firsthand experience that success is only limited by your imagination and determination.

Having the freedom to try new and different ideas is why I always aspired to own a company. And I'm happy that I'm finally getting back to doing what made me want to start a company in the first place.

Sometimes when you work on the same thing for too long, the ideas become stale. As an entrepreneur it's hard to take a break from the business but I did and I think it was beneficial because I'm seeing things with fresh eyes.

Balancing technology with the need for humanity

For years I've wanted to improve our order intake process and tried some different ideas that didn't quite stick, so I'm taking a stab at it again. The challenge is how to support the needs of existing clients, new clients, and people just looking for information, in addition to having a lot of products and services to choose from.

A year ago, I decided that we needed a system capable of sending client orders to production in 30 minutes or less. That's a huge improvement from the 1-3 days or more that it takes now.

People used to ask if I was worried about CustomInk and I would say, "Not really because who wants to put $1000+ into an online vending machine and hope their t-shirt comes out awesome".

So my other goal is to keep the human part of our sales process that makes Merch Monster great at what we do. I don't want our new system to be so automated that its cold and robotic. The system is there to organize the process and the data. The human part gives it life.

Hopefully by next month's email I'll have it fully operational and have a screen recording or demo to share.

Have a great weekend,

Mike Chong

Founder, Merch Monster

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