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Open enrollment runs November 1-30. Retirees or beneficiaries may now choose to enroll in or change their PSPRS health insurance coverage through Arizona State Retirement System (ASRS) or if applicable, Arizona Department of Administration (ADOA).
To continue health insurance coverage through PSPRS/ASRS:
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Good news! No action is required. Reenrollment is automatic. Review information provided to learn about changes to plans, premiums and copays.
To begin or change coverage:
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Review your options. Email and enrollment packets may come from ASRS and/or ADOA. Health Insurance information is also available on the PSPRS website for PSPRS, CORP and EORP members.
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For PSPRS/ASRS open enrollment information, in-person meetings, webinars, videos and more visit ASRS Benefits.
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For ADOA online open enrollment information, in-person meetings, webinars, videos, and instructions for online enrollment, visit the ADOA 2027 retiree insurance website.
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Note: ASRS in-person meetings fill up quickly, so consider arriving early or attending an online webinar.
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Actions to take to make changes:
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If you are insured or want to enroll through PSPRS/ASRS from Nov 1- 30:
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Online Option (New): Access your STARS account to make changes, in left-hand navigation menu open the Health Insurance tab, click Enroll and select 2027 Open Enrollment to make your elections.
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Paper Forms: If unable to complete the application in STARS, you may submit the hard-copy Medical and/or Dental enrollment forms provided in the PSPRS/ASRS open enrollment packet.
- If you are insured through ADOA:
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Between Oct. 19 – Nov. 6, complete online enrollment to make changes.
- PSPRS cannot provide ADOA open enrollment assistance.
- Contact ADOA at (602) 542-5008 or 1 (800) 304-3687.
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If you are insured through another provider (example: previous employer):
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Contact your provider to make changes.
- PSPRS cannot assist with another provider's plan.
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If changing from ADOA:
- Submit a termination letter to ADOA and send a copy to PSPRS.
- Active enrollment in another plan will prevent enrollment in PSPRS/ASRS.
- ADOA members wishing to enroll in PSPRS/ASRS will need to complete and submit paper forms for open enrollment between Nov. 1 - 30. Enrollment will take place after ADOA has notified PSPRS that they have completed the termination process.
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Note: ADOA terminations are irrevocable.
- If changing from an employer plan to PSPRS:
- Submit a termination letter to your employer and send a copy to PSPRS.
- Active enrollment in another plan will prevent enrollment in PSPRS/ASRS.
- If you attempt to enroll via STARS and receive the following message: “Member is already enrolled with this product type” you will need to complete and submit paper forms for open enrollment between Nov. 1 - 30.
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Changes to coverage will be effective January 1, 2027. Changes to plan premiums will impact pension benefit payments on January 29, 2027.
To terminate coverage:
If retirees wish to terminate medical or dental coverage for themselves or a dependent at any point, they must contact the applicable agency for instructions. Retirees discontinuing ADOA or former employer coverage in favor of PSPRS/ASRS medical or dental insurance in 2027 must send a copy of the termination letter to PSPRS.
- Termination letters must be received before the first day of the month the insurance is to be cancelled and should include:
- Impacted members (spouse or dependents) full name
- Date of Birth
- Last four digits of social security number
- Phone number
- Plan to be terminated (medical and/or dental)
- Date coverage should terminate
- Signature and date signed
- Signature of spouse/dependent on Medicare if also terminating their coverage
Tip: Keep a copy for your reference
Submissions – Please submit forms via ONE method only
Submit photos/scans of your completed PSPRS enrollment forms, supporting documentation and termination letters to PSPRS:
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Online: Please log into STARS and in the left-hand navigation menu open the Health Insurance tab, click Enroll and select 2027 Open Enrollment to make changes to your elections.
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Email to: insurancegrp@psprs.com and you will receive an email response confirming receipt.
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In-person: Forms, documents and letters may be dropped off at the address below (ask the team member you speak with to make a ‘received’ stamped copy for you to keep).
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Delivery*: Place in the first-floor stairwell drop box at the address below.
- Mail*: PSPRS, 3010 E. Camelback Rd., Ste. 200, Phoenix, AZ 85016.
*Due to the volume of submissions please allow 2-3 weeks after mailing to call and confirm receipt.
Contact information for PSPRS:
Members can contact PSPRS for general assistance with 2027 open enrollment for PSPRS/ASRS retiree healthcare insurance by calling (602) 255-5575 or by emailing help@psprs.com. Medical and dental coverage questions should be directed to your healthcare provider (United Healthcare, Delta Dental, Cigna etc.).
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