In this issue, we explore the various ways that TCI is helping businesses of all kinds move ahead with new technology solutions and capabilities. Our topics include…

Contact me today to discuss how TCI’s products, services, and support can help your organization get more out of today’s technology – now and in the future.

Tom Cornbrooks, President (703) 321-3030 cornbrookst@tcicomm.com

Quality medical care has always been built on strong personal connections, but recent developments in telehealth are spurring ‘Connected Health’ - the delivery and management of healthcare services using remote technology.

Connected Health utilizes the ‘Internet of Medical Things‘ (IoMT) to give practitioners real-time insights into patient vitals, allowing them to monitor conditions and provide treatment without requiring physical visits.

The Internet of Things (IoT) is all around us. It refers to any device capable of exchanging data online, usually via the cloud autonomously. In connected healthcare, IoMT devices monitor and treat patients at home, extending doctors’ reach beyond the clinic or hospital. Some examples of IoMT devices:

These tools provide caregivers with a continuous stream of data, giving them a more comprehensive view of their patient’s conditions than intermittent clinical visits or temporary hospital stays. Wearable devices can provide real-time patient vital signs monitoring, while AI algorithms can analyze this data to flag potential health issues.

Connected healthcare offers numerous benefits for patients, physicians, and healthcare organizations.

TCI can help innovative healthcare companies offer patients a more proactive care experience using connected devices, endpoints, and other sensors.

For instance, if a provider has a patient with a heart condition, they could receive a notification directly on their smartphone if the patient’s heart rate moved above or below an acceptable range – thanks to IoMT sensors and wearable devices. Similarly, a smart pill case could alert staff that a patient missed a dosage, even if they’re at home. Solutions like these can reduce the chances of an emergency and proactively support patient health.

Connect with a TCI expert to learn new ways to connect and future-proof your practice with secure, scalable UC technology. Contact TCI today at (703) 321-3030 or GetHelp@tcicomm.com.

Whether you’re looking to upgrade an aging infrastructure, extend your current network, or deploy an entirely new network – TCI can deploy cabling and wireless solutions to meet your performance and security goals. We will help you design a configuration that’s right for your business, deploy it, and support your IT team when they need help.

TCI provides secure, reliable, manageable and scalable infrastructures to meet your connectivity and application needs in the office, across campus, and at your branch offices.

TCI has decades of networking experience. Our team ensures a successful infrastructure deployment, upgrade, or expansion that will support all your Data, Voice, AV, and Security needs.

Ready to speed up your business? Contact TCI today at (703) 321-3030 or GetHelp@tcicomm.com.

Enhance your guest experience, elevate staff performance, and stay ahead of the competition with the latest integrated communications technology. You and your guests can enjoy seamless service that is sure to impress.

1. Reliability is not negotiable - Whether it's a simple wake-up call or acting in a professional and efficient manner in an emergency, there's no room for errors. Stability is an essential requirement for your communications platform to ensure guest satisfaction and increased positive ratings.

2. Universal device access - Both business and leisure travelers want to use their own devices and get the service they require immediately. From personal conversations and interactions with chatbots to voicemail and email, give your guests the power to choose when, where, and how they communicate with you.

3. Security threats on the rise - Ensuring guest privacy, maintaining data security, and integrating smart devices should be at the forefront of your IT priorities.

4. Profitability from productivity - As a manager, improving operational efficiency is a top priority. You must streamline processes, explore new communication methods, and enhance guest experiences to make your organization more effective and profitable.

5. Experience is everything - As customer expectations continue to evolve, it's crucial to meet their demands across all channels and devices and provide the right experience. Failure to do so could negatively impact staff productivity and customer loyalty.

What measures do you have in place to ensure reliable and uninterrupted communication services? Can you provide details about any backup and redundancy mechanisms?

How long have you been serving this industry? Who are your biggest clients?

How can this help promote revenue-generating guest services? Can your solution help us provide personalized services for our guests?

Do you offer secure third-party integration? Which applications and platforms do you provide full integration with?

Is your system compatible with multiple brands and languages? Can it scale if we expand our business in the future?

Find your perfect-fit solution with the help of TCI. Contact us today at (703) 321-3030 or GetHelp@tcicomm.com.

In today’s remote working world, it is essential for your team to be connected seamlessly no matter what device they are using. If you are exploring ways to improve how your team communicates, TCI Host provides a locally supported, customized service with all-in-one collaboration and mobility tools, so your business won’t miss a beat.

Here are 7 ways TCI Host helps you keep your employees connected - wherever they are - and how it makes your job easier…

1. Never Lose Your Place with One Stop for Communication.

How much time do you waste by losing the thread of a conversation? TCI Host makes all your communications available from a single hub on your desktop. It’s always there but never in the way. Keep an eye on every call and message and never lose sight of important details.

Gone are the days when teams worked in close proximity and shared a simple project document. In paper, no less. Nowadays team members can be anywhere – at home, on the road, in another country. To stay connected, video meetings and desktop sharing are essential. Everyone on your team can collaborate in real-time.

Big deal on the table? Need fast thinking and even faster decision-making? TCI Host helps you connect with the one person who has the information you need to close the deal – at the precise moment you need their help. With one click, start a meeting and keep the conversation going.

The flexibility to work anywhere is a benefit – except when an answer is needed fast. With presence, employees make their whereabouts known to everyone in the organization. So, when a customer calls in asking a question only a subject matter expert can answer, everyone knows where and how to reach them.

Working outside the office is often frustrating because employees don’t have access to the tools they have in the office. But TCI Host transforms this experience. With its mobile app, employees take the office everywhere and get the same experience on the road as they do at their desks. Whether in the office or on the road, they can join a meeting with a single click, without the need to enter those cumbersome participant codes. It’s that easy.

Which does your sales team love more? Their phone or their CRM? Please, don’t make them choose! When you integrate your phones with your CRM application, salespeople never have to switch between the two. They stay in the CRM to make and receive phone calls. Plus, it saves them from the dreaded task of data entry. Just by answering their phone, items are automatically added to their to-do lists.

Sales teams shouldn’t be the only ones who have all the fun. TCI Host also integrates seamlessly with Microsoft and Google apps, easing the adoption of your new phone system throughout your business.

Our project team handles all the transition details to get it all going for you. Contact TCI today at (703) 321-3030 or GetHelp@tcicomm.com.

If you haven’t done it yet, now is a great time to take stock, reassess where you stand, and make commitments to improve your technology this year.

TCI offers a range of customized solutions, including Mitel’s unified communications platforms. Mitel UC solutions combine voice, chat, email, video meetings, file sharing, and more – providing the tools your team needs to get ahead.

Mitel’s core UC systems offer the most flexible deployment and payment options on the market. TCI and Mitel put you in the driver’s seat to implement the latest business communications, your way.

For example, as your organization’s IT strategy evolves - from distributed servers in multiple sites to a single private cloud – Mitel UC evolves with your business – delivering a strong, futureproof solution with a low total cost of ownership.

Talented job candidates are more likely to make employment decisions based on their workstyle and preferences now than at any time in history. We can enable your organization to activate a hybrid or fully remote workforce. Your employees can collaborate, communicate, and share information from anywhere.

Arrange a time to discuss your business challenges and communication needs. Contact TCI today at (703) 321-3030 or GetHelp@tcicomm.com.