WORKFORCE COMMUNITY NEWSLETTER

Workforce Information Technology Support Center

November 2026 | Volume 1 | Issue 3

In this issue: State and national approaches to data sharing, training opportunities, and resources to support your agency's work!

About Workforce ITSC

Workforce Information Technology Support Center (Workforce ITSC), funded by the U.S. Department of Labor, supports state workforce agencies and partner agencies in modernizing systems, improving performance, and aligning programs.

Workforce ITSC works with state leaders, IT teams, and data staff across workforce, education and human services programs, including WIOA, UI, SNAP, and TANF.

Workforce ITSC Services

Education & Training

Online Tools

Advisory Services

🌐 Visit our Website

10 Years of Workforce ITSC

Celebrating A Decade of Supporting Workforce Technology Modernization

🎉 For a decade, Workforce ITSC has helped states modernize technology, improve data sharing, and strengthen coordination across workforce programs through technical assistance, resources, and peer learning.

Workforce ITSC's Steering Committee brings together state and federal leaders representing WIOA programs, Unemployment Insurance, Temporary Assistance for Needy Families (TANF), and Supplemental Nutrition Assistance Program (SNAP). At the October meeting, members shared state innovations and explored artificial intelligence, interoperability, and emerging technology priorities.

Discover the state initiatives, partner projects and priorities guiding Workforce ITSC's work in the year ahead.

Explore Steering Committee Highlights

Build Your Agency's Business Analysis Capacity

830+

Enrollments

Explore Learning

No-Cost Training for

Government Staff

Workforce ITSC's Business Analysis for Workforce System Professionals Certificate offers self-paced eLearning to help staff assess business needs, define requirements, evaluate solutions, and collaborate more effectively with IT teams and vendors.

📚 Share This Training With Your Team!

Encourage program managers, subject matter experts, project staff, and technology teams to explore the training.

Staff can complete individual lessons or work toward the full certificate.

Lessons from State Leadership: Virginia

Building Trust and Breaking Down Data Silos

"The data needs to move quickly and securely to meet the needs of the individual, so that we can continue to support clients as they continue up the social economic ladder.”

Virginia Works leaders share insights from the Workforce Data Trust, which brings together data from 12 Commonwealth agencies. This interview explores agency collaboration, data governance, and Virginia's goal of providing seamless services across agencies.

Read the Interview

Michael Peterson

Chief Information Officer and Deputy Commissioner

Won Kim

Chief Data Officer and LMI Director

In the Field: Community of Innovation

Staff Attend National Conversation on State Data Modernization

Community of Innovation

The Community of Innovation (COI) is a collaborative initiative to modernize state education and workforce data systems, co-stewarded by the Council of Chief State School Officers (CCSSO) and Applied Enterprise Management (AEM) Corporation.

What is P–20W+?

P–20W+ refers to data spanning early childhood (preschool), K–12, postsecondary education, and the workforce, along with related programs and services.

Explore COI Resources

Staff from Workforce ITSC and NASWA's Multistate Data Collaborative joined state leaders and partners at the Council of Chief State School Officers' P–20W+ Community of Innovation Annual Convening.

🔄 From Ideas to Implementation

Marking the Community’s fifth year, the convening focused on moving ideas into practice. Through interactive discussions, state and partner showcases, collaborative road mapping, and networking, participants shared lessons and explored how data governance, standards, modern data architecture, secure data sharing, artificial intelligence, and cross-sector collaboration can advance interoperable P–20W+ data ecosystems.

Find out what's happening in the Community of Innovation and how you can connect with its work.

Explore Community of Innovation

Fraud Awareness: Resources for State Agencies

Explore Resources

*NASWA Members Only - Login Required*

Help Protect Claimants, Employers, and Job Seekers from Fraud

The UI Integrity Center offers a collection of fraud awareness resources to help state workforce agencies recognize common scams, educate customers, and strengthen prevention efforts.

🔎 Resources You Can Use

Customizable outreach materials, fraud risk assessment questionnaires, employment scam guidance, and the Take 5 Fraud Awareness Campaign.

In Case You Missed It

NASWA & 1EdTech: Working Together to Improve Connections Across Education and Workforce Systems

September 2026

In September, NASWA and 1EdTech came together for Working Together to Improve Connections Across Education and Workforce Systems, a webinar coordinated by Workforce ITSC. The webinar explored how interoperability and data standards can strengthen connections across education and workforce systems. Read More & Access the Recording

AI in Government

Data Analysis & Reporting ranked #1 in our poll for the AI use case readers are most interested in exploring. We've continued to compile information on how states are beginning to use AI. Download AI in Government

Federal Guidance

Recent federal guidance from the U.S. Department of Labor and the U.S. Department of Education.

View Recent Guidance

Community Corner

What Should States Solve Together?

If states could collaborate on one national interoperability challenge, what should it be?

Submit Your Answers

What is Interoperability?

The ability for data to flow seamlessly across technologies, systems, and institutional boundaries.

🤝Examples:

Common data standards
Enhanced wage records
Aligned case management
System integration
Shared data governance

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Workforce ITSC supports workforce system program partners as they work collaboratively

to implement modern, cost-effective, customer-centered, program-led strategies

and solutions in the digital age.

This program is funded by the U.S. Department of Labor.

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