Third Quarter, 2025

Our Next-Generation HIE Coming Soon

An Integrated, Efficient, User-Friendly Platform

HealtheConnections is entering the final phase of preparation for the launch of our upgraded health information exchange (HIE) platform, which will replace the myConnections clinical portal. This enhanced system will deliver stronger performance and a more seamless user experience, designed to support more effective, connected care across our region.

We’re excited to introduce these improvements and appreciate your continued partnership. If you’re a current user, the changes you will experience are primarily in the design of the user interface and exciting upgrades to our alerting platform – all other workflows that you have already established will not need to change. Please watch your email for regular updates in the coming weeks.

Have questions? Learn more here: About the HIE Platform Upgrade

HEALTHECONNECTIONS NEW HIE PLATFORM

HealtheConnections Announces SHIN-NY Statewide Encounter Alerts

Improving Care in NY with Real-Time Insights

HealtheConnections is excited to announce the launch of a next-generation encounter alerting solution, part of a major statewide initiative to deliver faster, secure, and consistent patient-centered notifications to all New York participants.

Through a new contract awarded by the Statewide Health Information Network for New York (SHIN-NY), HealtheConnections will provide SHIN-NY Statewide Encounter Alerts, giving healthcare providers real-time notifications of hospital and emergency visits—no matter where in New York State the encounter occurs.

As part of this effort, HealtheConnections will now also be able to offer this enhanced alerting solution to SHIN-NY participants outside of our region, expanding access to more providers across the state. This supports New York’s vision for a more connected, patient-focused healthcare system. Enhanced statewide alerting is a key step in strengthening interoperability and care delivery across the state.

Smarter Alerts. Better Outcomes. Trusted Statewide.

“We are honored to be selected to provide SHIN-NY Statewide Encounter Alerts across all regions of the state, and to continue driving innovation that improves care through health information exchange. This solution sets a new standard for scalability, reliability, and actionable insights—ensuring that healthcare providers have real-time access to their patients’ hospital and emergency encounter data from anywhere in New York. Care teams will be able to better coordinate care, make more informed decisions, and manage high-risk patient populations more easily.”

Elizabeth Amato, President and CEO, HealtheConnections

Developed in partnership with PointClickCare, this new solution will be integrated into HealtheConnections’ upgraded HIE platform and is expected to go live in September.

Key features of the enhanced alerting solution include:

More robust, detailed alerts
Customizable features
Reporting and analytic capabilities

To learn more, visit our Encounter Alerting webpage or read the full press release. More details will be shared in the coming weeks.

HEALTHECONNECTIONS ENCOUNTER ALERTING WEBPAGE

SHIN-NY STATEWIDE ENCOUNTER ALERTS PRESS RELEASE

Powering Connections to Meet Social Needs

HRSN Data is Flowing Across the Region

We’re thrilled to announce a key milestone in advancing the 1115 Medicaid Waiver initiative: thousands of Health-Related Social Needs (HRSN) datasets are now actively flowing into the statewide SHIN-NY Data Lake from across the region. This achievement reflects the power of collaboration among healthcare providers, Social Care Networks (SCNs), and the Unite Us platform, marking a major step forward in the 1115 Waiver initiative's progress.

As part of the SHIN-NY, HealtheConnections has partnered with other Qualified Entities to play a vital role in making this possible. We have helped build the trusted data infrastructure that supports secure, connected, and coordinated care across our region and throughout the state.

Together, we have delivered:

7,000 HRSN Screenings
2,915 Comprehensive Assessments

5,793 Open Referrals
7,487 Confirmed Services

...and we’re just getting started.

What’s Next: EHR Integration in Motion

We’re building on this momentum with early integrations from electronic health records (EHRs), beginning with Epic and Medent. These connections will enable providers to submit HRSN data directly through their EHR systems, streamlining workflows and aligning with statewide data-sharing goals. Development is underway, and we welcome organizations already collecting HRSN data in their EHR or are interested in participating to connect with us.

Multiple Pathways to Share HRSN Data

Providers can choose between several options for exchanging HRSN data that best fits their workflows:

Unite Us: Engage through the SCN IT platform
HealtheConnections: Use your existing EHR connection to our HIE
Embedded App: Integrate via the SMART on FHIR technology application

Let’s work together to expand access, improve care coordination, and drive meaningful impact through connected care.

Interested in joining the movement? Reach out to explore the best HRSN data exchange solution for your organization.

Strengthening Local Public Health Data

Helping Counties Close Data Gaps

HealtheConnections is proud to support Tioga County Public Health in delivering a new, real-time Birth Report designed to enhance local public health efforts. This weekly report provides timely information on births among Tioga County residents, helping to address critical data gaps. This is especially important in a county where many residents seek care across county lines or even into Pennsylvania.

If your Local Health Department is interested in getting access to a similar report, contact us today!

Momentum Builds Around the SCPA

The Latest News and Information

The New York eHealth Collaborative (NYeC) is working diligently to lead the statewide rollout of the Statewide Common Participation Agreement (SCPA), and HealtheConnections is actively partnering in this effort to engage regulated entities throughout our region. This agreement plays a vital role in advancing data sharing and strengthening participation in the SHIN-NY.

As a reminder, all regulated entities are required to sign the SCPA by September 30, 2025. HealtheConnections is here to support your organization throughout the process. Whether you have questions about the statewide agreement, SHIN-NY Standard Operating Procedures (SOPs), or how to designate HealtheConnections as your Health Information Network (HIN), visit our SCPA Resource Page or contact us to get the information you need.

The Growing List of Organizations That Have Already Affirmed HealtheConnections as their designated HIN

Hospitals

302

Health System Affiliates

Other Regulated Entities*

*Other Regulated Entities refers to Extended Care facilities, Federally Qualified Health Centers (FQHCs), Home Care agencies, Mental Health clinics, and more.

Honoring Healthcare Leadership and Impact

Elizabeth Amato Named "Friend of the Society"

HealtheConnections is proud to share that Elizabeth Amato, President & CEO, was recognized as a Friend of the Society at the 2025 Westchester County Medical Society (WCMS) and Westchester Academy of Medicine (WAM) Annual Meeting.

Each year, this award honors individuals who show exceptional commitment to medicine and community health. Elizabeth was selected for her respected leadership and HealtheConnections’ continued partnership within and support of the Westchester healthcare community as the regional HIE.

We congratulate Elizabeth on this well-deserved recognition.