|
When and How to Call for Help:
What Happens When You Dial 911 in the Backcountry
“The first step, of course, is knowing when to make that call. Backcountry search and rescue (BSAR) teams in Colorado do not charge for their services and they are available for anyone lost, injured, or ill in the backcountry. They are staffed by caring and experienced volunteer responders who would rather you call sooner than later if you truly need assistance.” Source: Colorado Search and Rescue Association (CSAR)
When you do have an emergency, one of the most important things you can do is call for help—but what happens after you text or dial 911? Here's a behind-the-scenes look at how Routt County Search and Rescue (RCSAR) mobilizes to assist when someone needs help in the backcountry.
Step 1: Call 911 or Press SOS on your satellite communication device
Whether you have full bars or just a faint signal, the first step is always to try calling 911. Even with spotty service, your phone may be able to connect with any available network to complete an emergency call. When you get through, stay calm and be prepared to provide:
- Your location: GPS coordinates are best if you have them (many smartphones can share this from a maps app or compass). If not, landmarks, trail names, or descriptions of the area help.
- The nature of the emergency: What happened? Who is injured? What are the current conditions?
- Your contact information: A callback number in case the connection drops.
- In Routt County you can also text to 911 if you cannot get a call to go through
Tip: If you’re using a satellite communication device (like a Garmin inReach or SPOT), follow the device's procedure to initiate an SOS. These systems link directly to emergency dispatch centers. With iPhone 14 or later (all models), you can use Emergency SOS via satellite to text emergency services when you're off the grid with no cellular and Wi-Fi coverage. You may need to move to an open area to ensure connection to a satellite.
Tip: Do not call family or friends and ask them to call 911. This may cause confusion and will likely delay the response.
Tip: CSAR offers additional tips for making the perfect 911 call in this article.
Step 2: Dispatch will activate Search & Rescue
Once your call is received, the 911 dispatcher will coordinate with the Routt County Sheriff's Office, which is responsible for managing search and rescue operations. If SAR assistance is needed, the sheriff will activate Routt County Search and Rescue (RCSAR). Note, the team cannot self-deploy and can only respond at the request of the RCSO or another official agency.
At that moment, RCSAR volunteers—your neighbors and community members—are alerted via a paging system. Within minutes, team members leave their jobs or families and begin assembling, gathering gear, and heading to a staging location.
Step 3: The Mission is Planned
Before anyone heads into the field, the RCSAR Incident Commander gathers critical details and formulates a plan of action:
- Your last known location
- Pertinent medical information and details of the situation
- The best access points to reach you
- Weather and terrain conditions
- Necessary rescue equipment (ATVs, snowmobiles, medical supplies, ropes, etc.)
Safety for everyone involved—both the people needing help and the rescuers—is the top priority.
Step 4: Rescue in Progress
Once the plan is set, RCSAR teams deploy into the field. Communication continues throughout the mission via radios, GPS tracking, and sometimes aerial support, depending on the situation.
Incidents can take anywhere from a couple of hours to multiple days, depending on location, weather, and complexity. Rest assured, once we’re on the way, we’ll keep working until everyone is safely out of the backcountry.
Step 5: Back to Safety
Once you’ve been reached, RCSAR teams provide medical care if needed, help with transport, and ensure you and your group are safely returned to civilization or passed on to higher level medical care. After the mission, RCSAR volunteers return to base, debrief, clean and check gear, and get ready for the next call.
A Final Reminder
RCSAR services are always free of charge, no matter the time of day, the location, or the circumstances. We are a 100% volunteer team dedicated to helping our community and visitors stay safe in the outdoors, and we are available 24/7.
As we detailed in our January 2025 newsletter, we largely rely on donations to fund our operations. If you'd like to support our mission, please visit https://routtcountysar.org.
Stay Safe, Be Prepared, and Know We're Here to Help.
|